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Dirk Sperrfechter

Employee, Senior Director Global Business Development Experience Management, Kantar

Munich, Germany

Skills

Experience Managment
Customer Experience
Customer Insight
Beratung
Business Intelligence
CEM
CRM
Marktforschung
Real time customer feedback
Market Intelligence
VoC
Automobilindustrie
BtoB
Zulieferer
E-Mobilität
Connected Car
Usability
UX
Connected Life
Telekommunikation
Führungserfahrung
New Business Development
Key Account Management
Marketing
Vertrieb
Vertriebsmanagement
Vertriebserfahrung
Kundenorientierung
Kundenbindung
Kundenzufriedenheitsmanagement
Innovationsmanagement
Internationales Projektmanagement
Interkulturelle Kompetenz
Ethnographie
Big Data
NPS
Smart Data
Insights
Data Science
Data Mining

Timeline

Professional experience for Dirk Sperrfechter

  • Current , since Oct 2019

    Senior Director Global Business Development Experience Management

    Kantar

    Worked in insights based marketing consultancy and experience management for more than 20 years covering a wide range of industries. Co-leading the Global Kantar Programme “Mobility Futures”.

  • Current

    Director Business Development & Key Account Management

    Kantar

  • 4 years and 11 months, Mar 2012 - Jan 2017

    Senior Director & Head of Qualitative Research Centre

    TNS

  • 9 years and 3 months, Jan 2003 - Mar 2012

    Director

    TNS

  • 2 years, Feb 2001 - Jan 2003

    Senior Consultant

    NFO

  • 1 year and 11 months, Mar 1998 - Jan 2000

    Consultant

    Infratest Burke

Educational background for Dirk Sperrfechter

  • 1993 - 1994

    Master of Business Administration

    University College Dublin

  • 1992 - 1997

    Wirtschaftswissenschaft

    Universität Passau

  • Hölderlin-Gymnasium Nürtingen

Languages

  • English

    Fluent

Wants

Interessante Kontakte und Netzwerke
Hiring

Interests

Triathlon

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