Domingo Lopez cantero

•Prepare, follow up, and moderate sessions, workshops, and analysis of key figures. •Monitor, documentation and implementing of improvement points and acceptance criteria. •Optimize workflow through Kanban board maintenance. •Monitoring of team availability for full attendance to Scrum events. •Participation on planning, design and delivery of Agile workshops. •Coordinate project updates, ensure timely delivery, and manage scope.

Agile frameworks coach, with an overhead of two teams following Scrum and kanban framework respectively. Main duties are, among others, increase maturity on Scrum framework on one team, implement the Kanban methodology on the second team, and, coordinate capacity on both teams for parallel running projects projects on each team.

•Planning, organization, and moderation of Scrum events for two teams. •Follow up on improvement-items. •Featured active role during the introduction of a Kanban system at department level. •Helped the team migrate from their conventional structure to a Kanban maturity model of level 2-3 at a team level. •Prepared and followed-up on sessions and workshops, coaching on process documentation. •Optimized workflow through Kanban board management.

• Introduced and co-trained in Agile Basics workshop, handled technological set-up and time boxing. • Delivered to two teams the introduction of the Kanban S.T.A.T.I.K. workshop, ensuring effective on-boarding workshop experience. • Managed technological aspects of the workshops, including set-up and support. • Managed course content delivery during teaching games and break-out rooms. • Provided course attendants with foundational concepts, ensured uniformed learning process among students.

• Facilitated Scrum ceremonies and managed Scrum artefacts. • Planned and organized Scrum events, resolved dependencies. • Organized backlog refinement sessions, and maintained of the burn-down chart. • Moderated iteration review meetings for effective project evaluation. • Ensured solid organization of Scrum processes through effective coordination.

•Drove 25% YoY revenue growth by implementing effective sales strategies with existing partners. •Managed 50+ clients, achieving an 80% retention rate through exceptional customer service. •Streamlined processes, reducing client response time, and improving overall efficiency. •Collaborated across departments to launch new platforms, conducting market research and developing go-to-market plans.

Technical support for Sony gaming devices and virtual platforms.

Optimizing Service guidelines and scaling them to branch and area level.