Ekaterina Eicher
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ekaterina Eicher
- 1 Jahr und 1 Monat, Sep. 2012 - Sep. 2013
Sales and Marketing Trainee
Radisson Sonya (Russia, St.Petersburg)
- Sustaining customers and partners database - Creating advertisement materials (eg. posters, brochures, flyers, etc) - Benchmarking - Creating reports (statistics, media) - Being responsible for the company's profiles in social networks (Facebook, VK, foursquare, Tweeter) - Responding to customer complaints and reviews on Tripadvisor - Moderating one of the websites of the company - Creating and updating Power Point presentations in English and Russian
- 7 Monate, Sep. 2011 - März 2012
Management trainee FO (Pre-Opening Team)
Crowne Plaza Huangshan Yucheng (China, Tunxi)
- Conduct English training for hotel staff - Conduct FO SOP training in English - Participated in Opera PMS installation - Attended corporate training for GTC (Group Training Certificate) - Attended Opera Training - participated in the development of conceptual ideas for Huangshan Salon in Crowne Plaza
- 6 Monate, Juni 2010 - Nov. 2010
Spa Givenchy Receptionist (stagiaire)
Kempinski Hotels (Switzerland, Mont-Pelerin)
- welcome clients - opening and closing Spa Givenchy and Medical Center - closing the counter (including the daily accounting verification) - make reservations for Spa Givenchy and Medical Center - billing by Micros for Spa Givenchy, Medical Center and Boutique - correspondence - assist the doctors of Medical Center - translation of brochure Spa Givenchy and documentation of Medical Center into Russian language
- 6 Monate, Juli 2009 - Dez. 2009
Gouvernante (stagiaire)
Hotel des Trois Couronnes (Switzerland, Vevey)
- managing 5 to 10 room attendants, porters and minibar - being responsible for a.m. and p.m. shifts - controlling the rooms for arrivals - controlling SPA and lobby areas - preparation of inventory lists - dealing with customers complaints
- 6 Monate, Juli 2008 - Dez. 2008
F&B server (stagiaire)
Mandarin Oriental Hotel Group (Switzerland, Geneva)
- Room Service: - Order preparation - Delivery - Debarassage - Banqueting
Ausbildung von Ekaterina Eicher
- 3 Jahre und 5 Monate, Feb. 2008 - Juni 2011
Hotel, Restaurant and Resort Management (Swiss BBA)
Hotel Institute Montreux
- 3 Jahre und 5 Monate, Feb. 2008 - Juni 2011
Business administration (American BBA)
Northwood University
Sprachen
Englisch
Fließend
Russisch
Muttersprache
Französisch
Gut
Chinesisch
Grundlagen
Deutsch
Gut
Spanisch
Grundlagen
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