Ekaterina Pekhova
Skills
Timeline
Professional experience for Ekaterina Pekhova
- Current 9 years, since Oct 2017
Country Manager (DACH)
Joom
Teamlead customer support, localization DACH building and leading customer support team (incl. hiring) drafting and developing support guidelines, ToV and scripts costs optimization KPIs monitoring and conformance optimization of processes developing scenarios for automatization ensuring the positive working climate between team members communication with (potential) partners conducting market research and competitor analysis Teamlead SMM Team DACH strategy co-planning and implementation
Administrative on-site support of project releated to organisation of Confederations Cup Russia 2017
- 4 months, Sep 2016 - Dec 2016
Marketing Intern
Dürr Technik GmbH & Co. KG
- 2 years and 4 months, 2012 - Apr 2014
Junior Controlling specialist
Atos Global IT Solutions and Services Private Limited
First level support in German and English (invoice clarification team) Clients’ complaints management Reporting, preparing of work instructions, leading the team
Educational background for Ekaterina Pekhova
- 1 year and 4 months, 2015 - Apr 2016
Erasmus
Universidad Autónoma de Madrid
- 3 years and 4 months, 2014 - Apr 2017
European studies
University of Passau
- 4 months, 2011 - Apr 2011
Global business studies
FH Joanneum
- 5 years and 7 months, 2007 - Jul 2012
International Relations
Voronezh State University
Languages
Russian
C2 (Expert / native speaker)
German
C1 (Fluent)
English
C1 (Fluent)
Spanish
B1-B2 (Good)
Portuguese
A1-A2 (Basic)
XING members with similar profiles
XING – The jobs network
Over 1 million jobs
Find just the right job for you on XING.
Job offers just for you
Get found by employers and over 20,000 recruiters.
21 million members
Connect with new people and gather inspiration to boost your working life.
Free membership
Basic membership is free, but the opportunities are priceless.