Eldin Alagić

Inhaber, Founder & Operations Manager, Balcar Prime
Sarajevo, Bosnien-Herzegowina

Fähigkeiten und Kenntnisse

Administrative Management
Airport Operations
Attention to Detail
Branding
Budget Management
Business Development
Camp Management
Car Rental
Cargo Operations
Claude Code
Communication
Conflict Resolution
Content Creation
Cost Control
Crisis Management
Cross-Cultural Communication
Incident Reporting
Cultural Awareness
Information Management
Customer Relationship Management (CRM)
Interagency Coordination
Customer Service
Inventory Management
Data Analysis
Itinerary Planing
Data Management
Logistics Management
Database Administration
Market Research
Database Management System (DBMS)
Negotiation
Decision-Making
OpenAI Codex
Digital Marketing
Operations Administration
Digital Product Strategy
Operations Coordination
Digital Transformation
Operations Management
Document Management
Operations Process Design
Documentation
Operations Process Improvement
Driver Coordination
Organization Skills
Emergency Management
Partner Relationship Management
Emergency Planning
Personnel Management
Equipment Maintenance
Problem Solving
Evacuation Planning
Process Automation
Field Operations
Product Management
Fleet Management
Generative AI
Project Management
Graphic Design
Records Management
Rental Management
Ground Handling
Reporting
High Level Of Accuracy
Resource Management
Incident Management
Risk Assessment
Risk Management
Route Planning
Safety Management
Sales
Security Coordination
Security Management
Security Operations
Security Training
Team Coordination
Threat Assessment
Time Management
Tour Operations
Transportation
Transportation Management
Travel Management
User Experience Design (UED)
User Interface Design
Vehicle Maintenance
Vendor Management
Workflow Management

Werdegang

Berufserfahrung von Eldin Alagić

  • Bis heute 2 Jahre, seit Nov. 2024

    Founder & Operations Manager

    Balcar Prime

    Managed day-to-day operations at Balcar Prime, covering vehicle sourcing, consignment sales, customer relationships, partner coordination, and sales operations. Sourced and evaluated vehicles for sale, consignment, and import based on market demand, vehicle condition, pricing, positioning, and commercial potential. Managed communication and negotiations between vehicle owners, sellers, buyers, and business partners throughout the sales and consignment process. Coordinated vehicle preparation and professiona

  • 4 Monate, Mai 2024 - Aug. 2024

    Assistant Residence Manager

    Yugo

    Managed day-to-day residence operations, supporting the full resident lifecycle from check-in and move-in through check-out, inquiries, complaints, and issue resolution. Coordinated administrative and operational processes including bookings, resident requests, room changes, payments, and follow-up on outstanding issues. Coordinated staff schedules, external contractors, suppliers, and maintenance activities to ensure smooth and efficient residence operations. Supported sales and occupancy objectives throug

  • 5 Monate, Jan. 2024 - Mai 2024

    Aircraft handler

    FraGround Fraport Ground Services GmbH

    Supported aircraft turnaround operations at Frankfurt Airport across aircraft arrival, ground handling, preparation, and departure. Performed ramp and aircraft handling activities, including aircraft preparation, operational checks, loading and unloading, and coordination of ground-side activities. Worked directly around aircraft during time-critical turnaround operations, following strict aviation safety, security, and operational procedures. Operated ground support equipment used in aircraft handling and

  • 1 Jahr und 6 Monate, Mai 2022 - Okt. 2023

    Tour Operations & Mobile Team Coordinator

    .

    Planned and coordinated inbound tourist trips, including itineraries, daily schedules, transportation, vehicle rentals, and on-site operations. Coordinated driver teams and assigned vehicles across different operating models, including company vehicles, personally owned vehicles, and vehicles rented through partner agencies. Managed vehicle rental arrangements and coordinated with external car rental agencies to secure suitable vehicles for specific tours and operational requirements. Monitored drivers on-s

  • 5 Monate, Nov. 2021 - März 2022

    Mobile Team Coordinator Assistant

    IOM - UN Migration

    Supported and helped structure the field operations of mobile teams providing assistance to vulnerable and at-risk migrants across Bosnia and Herzegovina. Developed and improved operational workflows for mobile team activities, introducing practical procedures and standardized documentation to make field operations more efficient and consistent. Designed and implemented operational forms, templates, tracking tools, and administrative processes supporting daily field activities and reporting. Participated in

  • 1 Jahr und 4 Monate, Dez. 2020 - März 2022

    Warden

    UNDSS

    Served as an Area Security Warden with designated responsibility for supporting the safety and security of UN personnel and property within the assigned area, in accordance with UN security policies, procedures, and the Area Security Plan. Monitored local security conditions, gathered and assessed security information, identified emerging threats, and communicated relevant developments to UN personnel and UNDSS. Served as a key communication link between UN personnel and the designated security structure, e

  • 1 Jahr und 11 Monate, Dez. 2019 - Okt. 2021

    Migrant Assistant

    IOM - UN Migration

    Played a key role in the implementation and nationwide rollout of the Smart Camp digital registration system across IOM-managed migrant reception centres in Bosnia and Herzegovina. Supported the development and standardization of registration, data management, reporting, and operational procedures across multiple reception-centre locations. Served as an operational coordinator for the main migrant reception centre, supporting coordination and information flow between the centre and other IOM-managed locatio

  • 8 Monate, März 2018 - Okt. 2018

    Tour Operations & Driver Coordinator

    Royal Travel

    Coordinated driver teams and tour logistics for inbound tourist groups, ensuring that transportation, vehicle assignments, schedules, and daily operational requirements were properly organized throughout each tour. Planned and organized travel itineraries, routes, daily schedules, and driver assignments based on group requirements, destinations, timing, vehicle availability, and operational constraints. Coordinated drivers and vehicles throughout active tours, monitoring schedule adherence, service quality,

  • 2 Jahre und 2 Monate, Mai 2015 - Juni 2017

    Driver-Guide

    Royal Travel

    Provided safe and reliable transportation for individual and group tours across planned routes, destinations, and customized travel programs, ensuring smooth and professional service throughout each trip. Planned and managed daily tour schedules, routes, pickups, drop-offs, and transportation logistics based on guest requirements, destinations, timing, and operational conditions. Guided individual and group tours, providing information on local history, culture, landmarks, attractions, and points of interes

Sprachen

  • Bosnian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Croatian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Serbian

    C2 (Verhandlungssicher / Muttersprachlich)

  • Englisch

    B1-B2 (Gute Kenntnisse)

  • Deutsch

    C1 (Fließend)

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