Elena Boeru

Logistics & Supply Chain

Support Oracle University’s Channel Management operations for countries within EMEA region Ensure the smooth flow of Partners & Business operations, in line with Oracle’s policies and procedures Workforce Development Program Partnership Admin

Primary back office support for Middle East & Africa regions (Sep 2010 - Sep 2011) Primary back office support for South Africa (Oct 2008 - Sep 2010) Supports the efficient operations of Oracle University through process ownership, customer care functions and other back office support activities. Manage the enrollment process for customers, including review and data entry. Direct contact with customers and Sales Representatives to address enrollment process inquires related to Oracle University's offeri

Internal transportation scheduling Scheduling exhibitions and events throughout the country, according to the dealer’s network request Reports regarding all Logistics operations (Custom Clearance, Pre Delivery Inspection, Damaged cars, Delivery) Solving Customer Satisfaction issues