SAVARIMUTHU SUSAIMANICKAM

• Coordinate daily warehouse operations, workforce deployment, headcount planning, and task allocation across forklift and restocking operations. • Monitor KPIs, productivity, quality, accuracy, and cutoff-time adherence using SPC and root-cause analysis. • Coordinate loading/unloading, sorting, picking, packing, dispatch, replenishment, high-rack storage, and internal goods movement. • Train employees on WMS, SOPs, operational procedures, quality, and safety standards. • Increased picking productivity

• Managed daily operations, workforce activities, drivers, and last-mile delivery. • Monitored driver performance, delivery efficiency, delivery quality, and operational exceptions. • Coordinated purchasing, suppliers, inventory, replenishment, unloading, and sorting. • Trained employees and implemented SOPs to ensure consistent operational execution. • Resolved operational, delivery, and customer issues while maintaining service continuity. • Managed customer support and telephone inquiries to ensure

• Conducted incoming-material inspections, supplier quality audits, and process-quality monitoring. • Applied root-cause analysis and corrective actions to resolve quality issues and improve standardized