Elena Weinhaus

-Establishing good relationship between IT and customer -Problem solving (prioritization, escalation/conflict Mgmt) -Project Mgmt -Participation in Design & Preparation, System & Process Engineering -Monitoring and controlling projects delivery and operational Situation -Analysis and reporting -Adoption of IT Services/Products according to customer environment and legal requirements -Promotion of new IT Services/Products -Business plan and Mid-term plan participations

Budgeting process leading (OPEX/CAPEX), Tracking&monitoring statuses and KPIs, Leading Performance Review meetings, Cost&Payments analysis/forecast, Risks&Opportunities identification, Contract management, Management reporting, Key trainer in transfering business activities to Business Service Center (business processes optimization project)

Process reengineering; Communications, adaptation/creation of documents, organization trainings; Organization of double maintenance process, integration with Data Migration stream; Support of maintenance team; Definition of risks and solution for Master Data authorization profile issue; Coordination of integration with other systems (data exchange)

Small Projects in non IT area (tourism, telecommunication), researches

Advertising and Marketing specialist Personal Assistant of General Manager (right hand) Marketing Manager