Emma Sayers

I translate TV and film subtitles, books on art and interior design, and poetry and children's literature from French, German, Italian and Spanish into English. Now also offering translations from Catalan to English! http://www.thechickenandtheegg.eu/

I write product descriptions in American and British English for design items for sale online. This is a freelance, part time position through my own business (The Chicken and the Egg Translation and Writing Services).

Translation of music reviews from Spanish to English. https://musicksandthelowcostcity.wordpress.com/2015/11/03/6-discos-que-salen-en-noviembre-y-no-te-puedes-perder-2/

Proofreading of text that had already been translated from Spanish and German to English. I read the original text in both languages to ensure the meaning had come across effectively in the English version. http://www.forastero.org/

Providing feedback on yet to be launched website, focusing on usability. Translating this website from German to English.

Social Media Management, Maximising Sales through Search Engine Optimisation (SEO). Content Strategy. Translation (French, German, Italian, English), Performing Arts Rights, Tour Bookings.

Instrumental in the TÜV Rhineland assessment (and subsequent approval) of 9flats.com Service Quality. Customer advisor, complaints resolution, providing alternative accommodation in the event of emergencies.

Making Fab members smile :-) Being an Ambassador for Fab, committed to customer retention in the company’s first year in Europe. Supporting the customer before, during and after the order is placed, ensuring the experience surpasses their expectations on every level. Meeting and surpassing Service Level Agreements and Key Performance Indicators. Ensuring email macros are applied to every contact so that other teams can mine information (having a holistic view of the company). Adapting to new processes

Technical advice about Farrow & Ball paint and wallpaper, its application and solving decorating issues. Organising deliveries to international stockists, complaints resolution. Re-writing FAQs to reflect company voice as it moves forward.

HTC contract. Resolution of customer complaints. Liaising with Escalations Team, investigating issues, authorising compensation. Previously Technical Support Agent, offering technical support in French for a major Smartphone manufacturer (Android, Windows Mobile and Brew). Translation of internal Knowledge Base Articles for use by the French Technical Support Team, and FOTA (Firmware Over The Air) for Clients such as Vodafone and Alcatel.

Voluntary - outside working hours Conducting English lessons (individual or small groups) with 15-17 year old boys from Afghanistan.

Maternity cover temporary position. Organisation of Executive Board Meetings and collation of paperwork. Minute taking and distribution. General Office Management, sickness/absence recording. Council Performance analysis, Benchmarking against other Local Government bodies.

A casual hours contract at MGSS, until January 2007 when I was given a full-time 12 month contract. Until then, I also worked as a Freelance Interpreter and Translator, Shop Assistant at the Coventry Motor Museum, and Support Worker at various homeless shelters.

Casual hours Consecutive and simultaneous interpreting at various local government agencies, such as The Job Centre.

Freelance Consecutive and simultaneous interpreting in counselling sessions. Translating letters to service users. Translating certificates and documents.

Attending lessons in various schools across Coventry. Enabling children to maximise their understanding of lessons taught. Specialising in working with children who had recently arrived to live in the UK (alleviating language barriers). Simultaneously interpreting lessons, or conducting lessons separately in target language. Simultaneous and consecutive interpreting between teachers and parents. Translating letters between the school and parents. As over-time during school holidays, I would assist the offic

Consecutive and simultaneous interpreting between doctor and out-patients at hospitals.

Receiving calls from sales representatives in France, Spain and Italy. Processing orders using company database. Liaising with managers in the factory. Organising transport and export documents. Producing customer invoices. Reason for leaving. Temporary.

Permanent Receiving phone calls on 10-line switchboard. Receiving adverts by email, post, fax and in person; typing them onto database. Reason for leaving: returned to UK.

On-going temporary, reliant on funding. Translation of film synopses and press releases. Office administration. Liaising with English speaking funding bodies in the UK and India. Organising travel arrangements (eg Cannes Film Festival) for the Producer.

6 month full time intermediate German language course, culminating in an internship.

Professional German as a Foreign Language

Integration Course, German as a Foreign Language

1 week intensive German Language course, Elementary Level.

2 week intensive Italian course held in Pisa.

Distinction - French to English written Translation.

Distinction for final year Film Studies assignments: Critical Analysis of Terminator 1 & 2 Critical Analysis of Forrest Gump

GCSE - 5 x a, 4 x B, C A-Level A, B, D