Engin Saridas

Angestellt, IT Managed Services and Operation Support Team Manager, Vakıf Katılım A.Ş.
İstanbul, Türkei

Fähigkeiten und Kenntnisse

Team Management
Communication
Customer satisfaction
System Engineering
Microsoft Active Directory
Microsoft Exchange
Skype
Symantec Enterprise Vault
Hyper-V
VMware ESXi
McAfee
Symantec Endpoint Protection
Symantec Brightmail
Websense
Microsoft
Team leadership
Time Management
Performance Management
IT-Management
IT Service Management
Customer Support
Management
Customer care
Infrastructure
Active Directory
Operations
Microsoft Exchange Server
IT Infrastructure
DNS
Exchange
Windows Server
IT Strategy
English Language
Microsoft Certified Professional
IT Operations
IT Services
Service Management
Managed services
Team work
Leadership
Professional experience
problem solving skills
self-confidence
Technical Knowledge
Patience
Responsible
Reliability

Werdegang

Berufserfahrung von Engin Saridas

  • Bis heute 4 Monate, seit Apr. 2025

    IT Managed Services and Operation Support Team Manager

    Vakıf Katılım A.Ş.

    As a Service Manager at Vakıf Katılım, my duty is to lead the team, execute the projects I am responsible for, determine the needs, ensure coordination between teams, report to the senior manager, develop the team, provide gains and increase customer satisfaction.

  • 1 Jahr, Mai 2024 - Apr. 2025

    IT System Support Team Manager

    Vakıf Katılım

    As (S-Level) Service Manager at Vakıf Katılım, my duty is to manage system support team, gain and increase customer satisfaction. Our focus is to reduce the operational intensity over infrastructure teams, manage the operations and ensure its automation. Thus, I aim to have a strong and exemplary team.

  • 5 Jahre und 9 Monate, Sep. 2018 - Mai 2024

    Technical Architect

    Vakıf Katılım A.Ş.

    I (as a technical leader) am responsible to lead team and manage systems with delivering planning, designing, implementing, testing, troubleshooting, and reporting for technical solutions and customer satisfactions (i.e. Microsoft Active Directory services 2012/2016/2019, Microsoft Exchange 2016/2019, Microsoft SkypeFB 2015/2019/Teams, Azure, Enterprise Vault 12, Fileorbis file server,etc.)

  • 10 Monate, Nov. 2017 - Aug. 2018

    MS Platform Field Expert

    KoçSistem

    I am responsible to manage major events and computer systems with providing operating, troubleshooting, and reporting for technical solutions (i.e. Windows Server 2008/2012/2016 (including Server Roles), Microsoft Exchange Server 2010/2013/2016, Microsoft Lync/Skype Server 2010/2013/2015, Microsoft Failover Cluster, Veritas Enterprise Vault 10/11/12, Symantec Endpoint Protection 12/13/14, McAfee ePO 4/5).

  • 2 Jahre und 7 Monate, Apr. 2015 - Okt. 2017

    IT Management Consultant & Sr. Systems Administrator

    IBM Global Technology Services

    I am responsible to manage systems and to provide transition systems with delivering designing, implementing, installing, and configuring for technical solutions. (i.e. Microsoft Windows 2008/2012/2016, Microsoft Exchange 2010/2013/2016, Microsoft Lync&Skype 2010/2013/2015, System Center CM/OM 2012/2016, Enterprise Vault 10/11/12, Vmware ESX 5.x/6.x)

  • 4 Jahre und 7 Monate, Okt. 2010 - Apr. 2015

    Senior Systems Engineer

    Kuveyt Turk Participation Bank

    I am responsible to manage of Microsoft, Symantec, Solaris Systems (i.e. Domain, System Center, Messaging, Mail Archiving, and Unix Systems) such as Management of Active Directory Domain, DNS, DHCP, TS, SCOM, SCCM, Lync, Sharepoint, Symantec Enterprise Vault, and Solaris Systems. Besides that I also provide virtual and hardware support. These support consists of Microsoft Hyper-V and Vmware ESX Virtulizations, and also configuration of HP, Dell, and IBM Servers.

  • 1 Jahr und 3 Monate, Juli 2009 - Sep. 2010

    System Network Trainer

    Bilgeadam

    This firm was in education sector. I had worked at system and network department as a system and network trainer for a year. I attended some educations related system and network topics. After that I gave some courses related Installing, Management and Configuration of Microsoft Client and Server Systems, and Exchange Systems, Hyper-V, HP Proliant Servers, and Cisco Devices.

Ausbildung von Engin Saridas

  • 4 Jahre und 9 Monate, Okt. 2003 - Juni 2008

    Computer Engineering

    Bahçeşehir University

Sprachen

  • Russisch

    Grundlagen

  • Türkisch

    Muttersprache

  • Deutsch

    Grundlagen

  • Englisch

    Gut

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