Enric Fernández Lieder

Angestellt, Head of UX/UI Services, Zurich Insurance Group Ltd.
Cabrils (Barcelona), Spain

Fähigkeiten und Kenntnisse

Product Management
Design Management
Customer Experience Management
Strategy
Team Management
User Experience
Information Architecture
Project Management
AI design
Technology
UX Design
Research
creative
Leadership
German

Werdegang

Berufserfahrung von Enric Fernández Lieder

  • Current 5 years, since Jun 2021

    Head of UX/UI Services

    Zurich Insurance Group Ltd.

    - Led 37 global engagements, including 20 strategic projects and 17 tactical initiatives. - Secured 8 long-term engagements. - Successfully managed projects across 6 countries (Business Units) and 7 Group Functions. - Achieved a 100% NPS (Net Promoter Score), reflecting exceptional client satisfaction and team performance.

  • 2 years and 9 months, Sep 2018 - May 2021

    UX Lead

    AXA Partners

    Leadership and management of the User Experience team, defining methodologies and products for the digital transformation of the company in its different business units. Transversal services among all the entities worldwide, unifying the product for all its representations in different markets. Workshops, User Testing, Analysis and Reporting, as well as supervision of design tasks linked to both prototyping and final product.

  • 1 year and 9 months, Aug 2018 - Apr 2020

    Senior UX Consultant

    frog

    Responsible for User Experience in representation of the company for large accounts, taking the role of Team Leader and managing design teams in client's offices. Full-time in Axa Partners.

  • 1 year and 1 month, Aug 2017 - Aug 2018

    Head of Design

    Vall d'Hebron Barcelona Hospital Campus

    Leading the communication design, interactive design, and concept forward in all communicative requirements for the Institution.

  • 1 year and 4 months, May 2016 - Aug 2017

    Design Director

    Civiciti

    Developing, implementing, and managing the company's design strategy for its Civiciti brand. Management of a multidisciplinary team of UX, UI and Visual Designers.

  • 1 year and 9 months, Jun 2014 - Feb 2016

    UX & Visual Design

    Doctoralia

    Leading the Product Design squad, composed by Front-end developers and UX/UI Designers. Usability testing and behavioral analysis, benchmark, design principles and best practices.

  • 1 year and 8 months, Jun 2012 - Jan 2014

    Art Director

    Ulises Interactive (Grupo Planeta)

    Online Design and Art Direction for various brands of the Group, such as EAE Business School, AulaPlaneta, Deusto Formación, Canal Directo, Siquetoca.com and Fenix among others.

  • 1 year and 1 month, Jun 2012 - Jun 2013

    Creativity and Usability Consultant

    Íncipy

    Concept, Creative Direction and Usability consultancy for diverse clients. Value proposition and design principles definition.

  • 8 months, Jun 2011 - Jan 2012

    Online & Offline Art Director

    Ondho

    Online and offline art for clients such as Philips, Mans Unides, Faborit or Singuladerm among others. Conceptualization and graphic design for different agency projects. Preparing artwork for subsequent implementation in programming by the technical department.

  • 1 year and 1 month, May 2010 - May 2011

    Online-Art-Director

    Innuo

    Art Direction and Visual Design for clients such as Unilever, Schweppes, Laboratorios Ferrer among others. Conceptualization and graphic design tasks for all interactive agency projects. Analysis of usability and the architecture of information. Preparing art work for subsequent implementation in programming for the technical department.

  • 3 months, Mar 2010 - May 2010

    Graphic Design Manager

    keepU Media

    Graphic coordination within the Concept Department for clients such as Sony, Liberty Seguros, Fundació I2Cat among others. Management of design team and graphic production, made up of external workers. Creative and Art Direction of all the agency’s interactive projects, creation of briefing and quotes, negotiation and evaluation of said resources.

  • 2 years and 4 months, Jul 2007 - Oct 2009

    Interactive Creative Director

    Marketingcom

    Set up of the Interactive Creative Department, to broaden the agency creative offer. Structural analysis of the Department and resource management, supporting the three company locations (Madrid, Lisbon and Barcelona). Creative & Art Direction of all on-line projects, with works on web campaigns for notoriety, customer loyalty and customer uptake for different clients of the company.

  • 3 years and 10 months, Oct 2003 - Jul 2007

    Art Director

    Ogilvy Interactive Barcelona

    Art Direction at www.nestle.es, www.ronaldinhogaucho.com (2006), www.b720.com, www.davigel.es, www.buckler.es.

  • 1 year and 2 months, Sep 2002 - Oct 2003

    Art Director

    Milcap Media Group Ltd.

    Design of images and messages, of adverts for own and external international publications, panels and posters for trade fairs and all kinds of promotional material. Design and photo retouching for video and DVD covers, of adult entertainment films from the own brand, PRIVATE.

  • 1 year and 4 months, Jun 2001 - Sep 2002

    Art Director

    Sinergia Agencia de Comunicación, S.L.

    Design and structure of Annual Reports for the years 2000 and 2001 for companies: INDO Internacional, SA, Caixa de Manlleu, InBesòs, SA, Barón de Ley, SA and Lafarge Asland. Design of communications for quality, safety and environmental campaigns for the different Lafarge Asland factories throughout Spain. Brand study and needs assessment for the agency’s different clients. Graphic design and quality control tasks, as well as supervision of production work of subcontracted providers.

  • 1 year and 2 months, May 2000 - Jun 2001

    Graphic Designer

    Ares Informática

    Design, layout and coordination of several monthly magazines. Magazines of various genres, both technical and leisure (DVD Magazine, 3D World, Hentai). Coordination, monitoring and management of content provided by external journalists and writers. Carrying out graphic design and layout work on print publications (magazines).

  • 4 years and 4 months, Feb 1996 - May 2000

    Graphic Designer

    BC Disseny S.L.

    Design, creation, layout and maintenance of all types of graphics support, for the image and communication of different campaigns for the company’s clients.

Ausbildung von Enric Fernández Lieder

  • 4 years and 10 months, Sep 1989 - Jun 1994

    Graphic design

    IDEP. Instituto Superior de Diseño

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Italian

    B1-B2 (Gute Kenntnisse)

  • Catalan

    C2 (Verhandlungssicher / Muttersprachlich)

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