Erkan Yilmaz

Angestellt, EDV Anwendersupport, Dr. Walters Markt Apotheke

Skills

Support
Ticketsystem
Active Directory
Microsoft Intune
Windows 10
PC
Administration
Microsoft
Windows
MS Office
Anwendung
MDM
Systemadministration
Jira
SLA
Troubleshooting
Desktop

Timeline

Professional experience for Erkan Yilmaz

  • Current 3 years and 10 months, since Aug 2022

    EDV Anwendersupport

    Dr. Walters Markt Apotheke

    Windows 10 Administration Active Directory / O365 1nd Level Support Troubleshooting (Fehleranalyse) Remote PC Software Lösung Aufbau von IT-Systeme Jira (Ticketsystem)

  • 5 months, Mar 2022 - Jul 2022

    IT-Servicedesk

    König GmbH

    Active Directory MDM Intune 1nd Level Support mit SLA Cherwell (Ticketsystem)

  • 2 months, Jan 2022 - Feb 2022

    Servicemitarbeiter / Kundenhotline

    flaschenpost GmbH

    Kunden Support (Call-Center) HP SM9 (Ticketsystem)

  • 9 months, Apr 2021 - Dec 2021

    Mitarbeiter Helpdesk

    Deutsche Post & DHL

    Kunden-Helpdesk Support von Kunden anfragen Beschwerde Hotline

  • 4 years and 7 months, Sep 2016 - Mar 2021

    Taxiunternehmen

    Hansa Taxi

    Funkzentrale Hansa Taxi

Languages

  • German

    C2 (Expert / native speaker)

  • English

    B1-B2 (Good)

  • Turkish

    C2 (Expert / native speaker)

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