Fabienne Tüscher

 Establish and organize internal and external meetings, conference calls, video conferences and webinars. Ensure proper preparation of documents / information and briefing of involved parties needed  Organize seminars including logistics, LMS and ensure smooth and proper execution in person on site  Organize and coordinate business trips including logistics, visa, online booking tools (Hogg Robinson Group & BCD Travel) etc.

 Reception - Receiving and supervising the guests, visitors and suppliers  Preparation of the meeting rooms  Telephone exchange - Answer and forward the calls  Library - Organize and supervise the library  General secretarial duties - General correspondence. Handling administration office material. Care of apprentices.  Internal travel agency - Organization and booking of business trips. Registration for seminars.  Internal and external Post

 Work with Fidelio Suite 8  Check in / Check out  Day and month accounts  Guest relationship coordination  Reservations and bookings  Correspondence  Quota management of the various internet platforms (Synergy, Utell, etc.)  Development of new accommodation package

 Work with Hotelwin program  Attend international guests  Handling of reservations  Sell tours

 Serve international guests  General reception tasks  Support and substitution of Front Office Manager  Create work schedules for employees  Controlling of the accounts receivable system

 General reception tasks  Preparation of group arrivals  Offers  Responsible for Reservations