Fady Nabil Labib
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Fady Nabil Labib
- Current 10 years and 1 month, since May 2016
Business Process and Technology Manager - Corporate Legal & IP
Syngenta
- Current 12 years and 10 months, since Aug 2013
Service Delivery Group Manager - Global Technical Operations IT
Novartis Pharma AG
Lead the overall Infrastructure Managers community and engagement with internal/external service providers, drives global infrastructure optimization and information risk management programs to ensure that business requirements for 23 manufacturing sites across 4 regions meet agreed service levels and quality expectations.
- 4 years and 10 months, Oct 2008 - Jul 2013
IT Infrastructure Manager - Middle East
Novartis Pharma AG
Lead a team of 6 technical analysts in delivering IT infrastructure services across 16 countries with a budget USD 5M. Primary interface between the business and external/internal partners, ensuring business requirements are met in a hyper growing market.
- 4 years and 3 months, Jul 2004 - Sep 2008
System Engineer | Quality Manager
Novartis Pharma AG
Manage outsourced Service Desk team supporting 1000+ users for incident and problem management, providing technical expertise for the planning and definition of new system requirements and SOPs.
- 2 years, Jul 2002 - Jun 2004
IT Service Desk Support Agent
Novartis Pharma AG
-Provide Remote Service Desk, On-site Desktop Support, Executive / VIP Support, Request Management. -Analyze and resolve user inquiries on Hardware and Software products supported by the IT. -Develop appropriate systems recommendations, including system configurations and installation planning.
- 1 year and 9 months, Oct 2000 - Jun 2002
IT Helpdesk Technician
Synergy Professional Services
Provide IT end user support to 300+ clients at GlaxoSmithKline manufacturing site.
Ausbildung von Fady Nabil Labib
- 1 year and 8 months, Nov 2009 - Jun 2011
Business Administration
Arab Academy for Science, Technology and Maritime Transport
Strategic Management, Managerial Finance, Accounting & Financial Reporting, Marketing Management, HR Management, Managerial Economics, Investment & Portfolio Management.
- 4 years and 11 months, Sep 1995 - Jul 2000
Computer Science
Modern Academy for Computer Science & Management Technology
Computer Science
Sprachen
English
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
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