František Škoda

Description Quality Assurance and Testing of IBM Web pages Cooperating with Web builders and technical leads Skills learned HTML & CSS (basics) Ability to work under pressure and strong time management Responsibility and reliability

Description Creating and maintaining work instructions for PgMS processes Being a technical help for team (Lotus Notes, creating Macros, set-up laptops) Performing Quality Checks of the team’s work Leading and participating on several projects Educating newcomers and driving for innovation Skills learned Ability to work with official documents and follow the review process MS Word, Excel, VBA language Presentation skills (provided educations about MS Excel)

Description Supporting the internal clients in their requirements Storing information in a database and creating reports Leading monthly calls about the state of the account On and Offboarding employees on the account (providing/removing accesses) Skills learned High level of communication in English Following process and

Description Administrative part-time job and graduate practice Assistance to the CEO Skills learned Basics of administrative work in a company