Franziska Kötterer

Partnering with startup founders to streamline operations during early-stage growth. Managed executive support, recruitment, bookkeeping, travel, and administrative functions. Guided international companies through German administrative and business processes.

Supported founders with executive operations and coordination. Managed HR administration, onboarding, offboarding and employee lifecycle. Organized company travel, offsites, vendor management, and bookkeeping. Led cross-functional operational projects, including compliance and audits. Improved internal processes to support a growing remote-first team. Facilitated the post-acquisition merger process with Incredibuild.

Managed workplace operations, facilities, and vendor partnerships for the Berlin office. Led office integration following a company acquisition while aligning with global workplace standards. Planned employee events and initiatives that strengthened culture and team engagement.

Oversaw workplace operations, facilities, budgets, and supplier relationships. Supported HR initiatives including onboarding, training, and internal policy implementation. Coordinated travel, executive administration, and company-wide workshops and events.

Provided bilingual administrative support across academic and operational functions. Served as the primary liaison between parents, staff, and students. Coordinated community events while supporting marketing and student recruitment efforts.

Managed the full leasing process from initial inquiry through move-out. Conducted property tours, prepared lease agreements and processed resident applications. Supported marketing initiatives and resident engagement to improve occupancy and retention.

Led hotel sales strategy, forecasting, and performance across multiple market segments. Managed and mentored the sales team to achieve revenue goals. Built key client partnerships while overseeing contract negotiations and reporting.

Secured group business through business development and long-term client relationships. Coordinated catering and event logistics from proposal through successful execution. Negotiated contracts and partnered with hotel departments to deliver seamless guest experiences.

Coordinated conventions, banquet events, and group accommodations from planning to execution. Prepared proposals, contracts, and event documentation while maintaining client communication. Partnered with hotel, catering, audiovisual, and housekeeping teams to ensure flawless event delivery.

Managed high-volume check-ins, airline vouchers, and flight disruption logistics at a 24/7 airport hub. Provided seamless terminal transit guidance and Hilton Honors loyalty service to maximize satisfaction. Resolved complex traveler issues with speed and empathy in a fast-paced, high-turnover environment.