Freddy Olivero

- Leader of an administrative team through the adoption process for the implementation of ERP software that resulted in data processing time reduction of 32%. - Managed billing operations, human resources database, inventory and budget plans using ERP software. - Assisted in the selection process for hiring administrative support personnel. - Responsible for rapport building and customer interaction. - Supervised marketing material design such as invoices, business cards, ppt presentations and flyers.

- Managed projects regulated by regional rules and laws related to HSE. - Conducted internal audits of HSE Management Systems. - Interacted with HSE related government agencies. - Assisted in the preparation of Safety Manuals and Process Documentation.

Courses: Advanced Strategic Management, Innovation and Strategic Change; Managerial Perspective on Law and the Workplace; Understanding What Customers Value; Business Process Consulting; Analytical Methods for New Products. G.P.A.: 3.28/4

Final Project: “Marketing Plan Proposition for Introduction of Nissan LEAF in the German Market”: -Identify key issues and tasks -Describe business opportunity -External and Internal analysis -Define Marketing strategy: select target and positioning -Propose Action Plan: Marketing Mix GPA: 3.0

Thesis: “Design of an ISO 9001:2000 Quality Management System for the company SIMSA de Venezuela, C.A.” G.P.A.: 3.00