Dr. Gabriela Whitehead

Digital product owner of CRM MS Dynamics and Operational tools. Development of user interface portals and API integration. Process mapping, stakeholder management and gathering of requirements. Develop, integrate and optimise Data Supply Chains, IT tools, Systems and Databases. Manage global interdisciplinary Teams and Projects incl. external Work Packages

Enhancement of internal use of Salesforce & CRM Microsoft Dynamics. Development and enhancement on online portals: design and data integration. Develop, integrate and optimise data supply chains, IT tools, systems and databases. Manage global interdisciplinary teams and projects.

- Erstellung und Umsetzung eines Konzeptes für die Digitalisierungsstrategie der Internationalen Partnerschaften der Universität im Rahmen des Internationalisierungsprojekts der Universität. - Integration und Dezentralisierung von Daten. - Eigenständige Entwicklung eines Konzeptes zur Integration der verschiedenen internen Hochschulschnittstellen - Arbeitsdokumentation zur systematischen Datenverwaltung.

Research focus placed on professional expatriates and multinational organizations

Support to the director and her staff. Control, processing and implementation of administrative procedures. Independent completion of correspondence. Travel bookings and travel expense accounting. General administrative tasks. General office management.

Support to University Professor in the collection of research data. Proofreading and editing. Preparation of presentations (PowerPoint, MS Visio). Maintenance of databases.

Input of technical manuals into computerised systems (Adobe FrameMaker, MS Excel & Access). Proofreading and editing of technical manuals. Creation/implementation of the basis for a lean system, improving the team’s work performance by a 30%.

Centre with a capacity of 500 guests and 150 employees. Team leader of 20 employees. Coordination of internal communications between the Centre and Headquarters. Centre finances and budget analysis. Centre Performance Analysis. Office management General Human Resources tasks, including: recruiting, contract management, induction, weekly payroll, employee relations, training and development.

Planning and execution of internal/external communication activities. Project management. Manager of a team of six employees. Participation in the recruiting process. Organisation of corporate events and conferences. Participation in B2B public relations, marketing/advertising campaigns. Stakeholder relations and engagement. Media Relations. Web content management. Support the Department of Human Resources in the areas of recruiting, employee relations, training and development

Global employees. Intercultural communications. Corporate discourses. Qualitative research. Online research. Content analysis. Awarded full Doctoral scholarship. Publication of two academic papers in well-established journals.

Corporate communications. Marketing. Media. Awarded prize as Top MSc Student.

Corporate communications, marketing, journalism, media studies.