Gerald Jarvis

Responsible for implementing service improvement processes and solutions to introduce accountability, formal structure and improve efficiencies surrounding delivery of IT services

Provided technical direction and infrastructure architecture solutions for multiple US based business units and financial application projects within JP Morgan Chase.

Managed technical services for the US based infrastructure of the Corporate Global Finance Systems. Lead a team of twelve, consisting of UNIX and Windows systems administrators, release managers and Oracle application DBA’s. Provided on-going training and mentoring, gave performance reviews, managed resource scheduling and project delivery for the team, created a strong team spirit and cooperation within the team.

Provided technical leadership and direction for the company wide computing infrastructure, also devised disaster recovery and network security strategies to address a wide variety of issues ranging from Internet security to internal user policies and network audits. Personally built an Infrastructure support team from the ground up by hiring qualified systems administrators, network engineers and DBA’s while creating a supportive environment with a strong team spirit.

Researched and tested new Web based technologies to provide application development and deployment teams with the most up-to-date development and testing tools and techniques. I conducted application platform compatibility testing to ensure conformity and consistency among applications as well as assuring interoperability and stability of the system platform.