Geronimo Gilardini

- Set the GCS launch readiness and phase-out standards and ensure continuous improvement in alignment with the regions, affiliates, and Global Customer Support - Track adoption level of tools and solutions in the affiliates, compare with corresponding KPIs, and work on improvements for service-owned digital tools and solutions - Foster alignment and communication between relevant global, regional and affiliate functions on service & support launch and phase-out topics

• Leading international documentation projects • Leading localization projects for software and documentation • Representing the interests of the Documentation Department • Coordinating the approval and publication of English and translated documentation deliverables • Proposing and driving improvements to Documentation and Translation Management processes and tools

Project Manager for translation projects in multiple languages Responsibilities: - Clients' primary point of contact - Reception and processing of clients' requests - Projects' cost and time planning - Intern and extern parties’ coordination

Clients: Lionbridge, TransPerfect, High Sky Language Solutions, Two Ways Translation Services and Hispano Language Advisory Translation, localization and linguistic freelance services EN>SP for Latin America, Spain and the United States Main areas: Finance, Healthcare, Help Content, IT, Life Science, Marketing, Press Releases and UI