
Glejn Zagori
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Glejn Zagori
- Bis heute 2 Jahre und 11 Monate, seit Sep. 2022
Distribution Operations Manager
Zinc Group
- Serve as the POC for business clients on advertisements and product inquiries. - Oversee order transmission to the warehouse, resolving discrepancies. - Monitor and address order/clients escalation to ensure timely fulfillment and satisfaction. - Prepare documentation for orders outside the EU, ensuring compliance. - Maintain relationships between suppliers and buyers for a smooth supply chain. - Manage deliveries, liaising with clients for timely distribution.
- 6 Monate, Apr. 2021 - Sep. 2021
University teaching assistant
University of Paderborn
- 1 Jahr und 9 Monate, Jan. 2017 - Sep. 2018
Sales Team Manager
Tregi marketing group
Managed workflow and communication between Leads and agents for better collaboration. Optimized client communication processes to maintain service quality and customer satisfaction. Conducted daily financial analyses of campaign performance for strategic decisions. Weekly team meetings to share insights and address challenges. Presented weekly reports to management on campaign progress. Collaborated with HR to develop leadership trainings. Used data to identify improvements and enhance team performance.
- 1 Jahr und 1 Monat, Jan. 2016 - Jan. 2017
Sales Team Leader
Tregi marketing group
Supervise a team of agents to meet or exceed sales targets. Monitor performance metrics, providing feedback to optimize results. Design and implement training programs to enhance selling techniques. Conduct coaching sessions to improve performance. Oversee bonus rates, target settings based on performance. Manage administrative tasks for smooth operations. Prepare performance reports for management, highlighting key metrics. Facilitate communication between the Tirana team and international clients.
- 2 Jahre, Feb. 2014 - Jan. 2016
Telemarketer
Tregi marketing group
- Conduct outbound calls to potential customers, promoting product offerings to drive sales. - Meet or exceed sales goals through proactive outreach and strategic follow-ups. - Establish strong relationships with clients to encourage repeat business and loyalty. - Actively listen to customer needs, providing personalized solutions that align with their preferences. - Participate in training sessions to enhance sales techniques and stay updated on industry trends.
Ausbildung von Glejn Zagori
- 3 Jahre und 2 Monate, Apr. 2019 - Mai 2022
MSc. International economics and management
Universität Paderborn
- 4 Jahre und 10 Monate, Sep. 2011 - Juni 2016
Business Administration
Universiteti Mesdhetar i Shqiperise
Sprachen
Albanian
Muttersprache
Englisch
Fließend
Deutsch
Fließend
Italienisch
Gut
Griechisch
Grundlagen
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