Gustavo Adolfo Portillo Avila

Responsibilities: Design, develop, and implement WSO2 integrations Design, develop, implement, and manage APIs Administer integration platforms, including activities such as updating versions of various WSO2 products, deploying integrations, and APIs Migrate WSO2 Identity Server versions in production environments and perform certification tests for the new environment Design, develop, and implement tests (functional, unit, integration) both manual and automated

Design, development, and implementation of integration architecture. Deploy various components of the integration architecture on cloud computing services Design, develop, and implement WSO2 integrations, APIs, scripts for the adoption of the CI/CD paradigm, tests (functional, unit, integration) both manual and automated Configure private instances of GitLab and Jenkins as part of the integration platform Manage requirements and document business processes Project management (Scrum Master)

Responsibilities: Design, develop, and implement an integration layer to facilitate the exchange of information between the SoftExpert Excellence Suite and the various solutions used by clients in a fast, efficient, and secure manner. Design and implement a procedure for selecting the technology and tools to be used Design the integration architecture to be implemented Install and configure test environments and execute P.O.C Design, develop, implement, and test integrations to meet client needs

Responsibilities: Plan and schedule maintenance activities related to the database platform Distribute workload among department personnel Technical leader for major maintenance and execution of technological update projects Key Achievements: Executed 100% of the activities associated with maintenance plans Addressed service requests, meeting at least 95% of the established service level agreements (SLAs)

Responsibilities: Execute maintenance activities related to the database platform Execute major maintenance and technological update projects Address assistance requests Participate in the operational shift scheme Key Achievements: Executed 100% of the activities associated with maintenance plans Addressed service requests, meeting at least 95% of the established service level agreements (SLAs) Achieved 99% database availability, as defined in the service level agreements (SLAs)

Responsibilities: Configure and tune Apache and tune Glassfish web servers Configure and tune Subversion servers Software design Maintain applications related to crude oil (petroleum) oversight processes Execute periodic processes related to applications Execute preventive and corrective maintenance Key Achievements: Executed 100% of the activities associated with maintenance plans Achieved 99% application and service availability, as defined in the service level agreements (SLAs)

Responsibilities: Automate processes related to human capital management Generate ER diagrams and adapt data models Process large amounts of data in batches (over 12 million records) Document the procedures and functions involved Key Achievements: Implemented an application for managing information related to the corporation's human capital Successfully executed production deployment within established deadlines, managing data concurrency

Responsibilities: Address support requests Interpret and analyze the problem to channel it effectively Key Achievements: Addressed service requests, meeting at least 99% of the established service level agreements (SLAs) Resolved at least 80% of cases at the first level of support, meeting the established agreements (SLAs)