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HARSHIT SINGH

Angestellt, Facilities Management Specialist, HBC Services (WHO Hub)
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Software
Support
Customer service
Supply Chain Management
Analytics
Quality Management
Reporting
Help desk
Information technology
Customer Support
Application Support
Process Optimization
Website Development
Agile Development
International experience
PC Support
Analytical skills
Drop shipping
Electronic data processing
Web Administration
PC
Leadership
independent
Reliability
Responsible
Loyalty
Entrepreneurship
Integrity
Motivation
Professional experience
Sales talent
Commitment
Leadership skills
Technical Knowledge
ambitious
Flexibility
Friendliness
Interpersonal skills
Organisation (social entity)
Organizational skills
Customer orientation
Intercultural competence
willingness to learn
ability to work under pressure
Fast learner
willingness to travel
Empathy

Werdegang

Berufserfahrung von HARSHIT SINGH

  • Bis heute 1 Jahr und 4 Monate, seit Feb. 2024

    Facilities Management Specialist

    HBC Services (WHO Hub)

    Event management for conferences, meetings, and seminars at the World Health Organization Hub. Layout setup, managing inventory and contractors for catering, maintenance, and ensuring services.

  • 1 Jahr und 5 Monate, März 2022 - Juli 2023

    Support Analyst

    Open Access Technology India Private Limited (OATI)

    Utilize Agile methodologies and QA software testing processes, including API, regression, black-box, sanity, and performance testing using tools such as SOAP UI. Also, managed CI /CD pipelines to ensure seamless integration and delivery of software in the Energy and Commodity Trading & Risk Management (ETRM/CTRM) domain for the USA region.

  • 1 Jahr und 9 Monate, Juli 2020 - März 2022

    Sr. Representative (Operations)

    Concentrix Daksh Services India Pvt. Ltd. (Concentrix) (HP)

    International technical support & sales for computer hardware, accessories, and software(for USA, CA and EMEA region consumer and business units). QA tools, CRM, SLA 1 troubleshooting. Training for new employees.

  • 1 Jahr, Aug. 2019 - Juli 2020

    Customer Care Executive

    CRM Services India Pvt. Ltd (Teleperformance) (Godaddy)

    International Technical support & sales for Website services, domain registry, website development, hosting and security; email marketing. QA tools, CRM, C-Plesk, WordPress. Training for new employees.

  • 1 Jahr und 2 Monate, Dez. 2017 - Jan. 2019

    Quality Analyst

    Etailers Biglots India Pvt. Ltd.

    Project management in E-commerce startup. Setup of dropshipping & reverse dropshipping along with inventory procurement and complete supply chain management. Website development and maintenance; QA in sales and support. Training for new employees.

  • 9 Monate, Aug. 2016 - Apr. 2017

    Junior Analyst

    Eclerx Services Ltd. (Comcast)

    International Technical support & sales for telecommunication services, internet, TV, phone, and home security for business and consumer units in USA/CA region. QA tools, C RM. Training for new employees.

Ausbildung von HARSHIT SINGH

  • 1 Jahr und 3 Monate, Sep. 2023 - Nov. 2024

    Msc. Project Management

    Arden University

    Thesis: AI in project management - WHO case studies. Field of study: Project management tools & techniques, big data analysis, stakeholder management, leadership development, agile methedologies.

  • 2 Jahre und 1 Monat, Aug. 2020 - Aug. 2022

    MBA operation and production management

    Suresh Gyan Vihar University

    Thesis: Growth of e-commerce in the international market and its impact on supply chain management. Field of Study - Global logistics and supply chain management, business policies & law, and its strategic management.

  • 4 Jahre, Aug. 2012 - Juli 2016

    B.Tech - Electrical Engineering

    Maharishi Markandeshwar Engineering College

    Thesis: Design and fabrication of a Single-phase 1KVA Transformer Electricity generation and distribution systems; analog, digital & power electronics; circuit theory, electrical machines, and drives; computational techniques and digital signal processing.

Sprachen

  • hindi

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

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