Han Chen

• Key Area: Automotive, Digital product design, Digital transformation, Aftersales business and parts logistics, Connectivity • Projects: BMW Brilliance Aftersales and Parts Business Consulting • Projects: SAIC Audi Digital Strategy Planning • Projects: SAIC Audi Connectivity Digital Operation Strategy Design • Projects: ŠKODA Auto MyŠKODA Super App Product Design (global solution)

• Key Area: Automotive, OEM logistics planning, MTM • Projects: BBAC (Mercedes-Benz) Logistics Process MTM Application & Optimization • Projects: BBAC (Mercedes-Benz) Logistics Picking Zone Pick-by-light Implementation

• Working as key user of SAP WM and maintaining material master data on demand • Taking charge of warehouse management, incl. goods receiving and delivery, material line feeding, inventory management and control, and supporting procurement to perform material requirement analysis • Being responsible for carrying out lean manufacturing and continuous improvement activities in plant and providing theoretical and technical support for other related activities held by branch companies

• Assisting customer relations manager to formulate management regulatory framework • Participating in customer satisfaction market research and analyzing the relevant data to complete the report • Recording and summarizing related business data, analyzing customers' purchasing behavior, and creating corresponding plans