
Hareem Mustafa
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Hareem Mustafa
- 2 years and 1 month, Sep 2023 - Sep 2025
Cloud Support Engineer
Digital Ocean
-Acted as senior escalation point (L2) for high-value customers. -Resolved complex application and server issues. -Owned incident resolution lifecycle, ensuring SLA compliance and reduced recovery times. -Performed advanced Linux system administration, including performance tuning. -Led MySQL performance optimization, addressing slow queries and resource contentions. -Monitored abuse and security alerts and recommended reliability improvements.
-Administered Linux servers, web services, and caching layers. -Configured and maintained LAMP/LEMP stacks and reverse proxy setups. -Managed MySQL databases, backups, restores, and website migrations. -Supported deployments and operations on AWS and DigitalOcean.
- 3 months, Jan 2022 - Mar 2022
Trainee Cloud Engineer
Disrupt.com
-Completed an intensive Linux and cloud training program. -Built strong foundations in Linux administration, bash scripting, cron jobs, and permissions. -Worked with networking tools (tcpdump, netstat, SSH, TCP/UDP). -Configured LAMP/LEMP stacks and custom web server architectures. -Gained hands-on experience with DigitalOcean and Cloudflare.
Sprachen
English
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
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