Hasnen Merchant

Bis 2023, Relationship Manager, Mahindra Holidays & Resorts India Ltd
Mumbai, India

Skills

Human Resources
Market Research
HR Project Management
Recruitment
Executive Search
Sales Management
Marketing & Sales
Inside Sales
Human Resource Management
Social Media Marketing
International experience
Talentmanagement
Marketing
Management
Consulting
Project Management
Procurement
Retail
Customer care
Customer Support
Employer Branding
Onboarding
Business Economics
Customer Relationship Management
Candidate Management
Business Contacts
Positive attitude
Personnel controlling
Cooperation with works councils
Social security legislation

Timeline

Professional experience for Hasnen Merchant

  • 1 year and 7 months, Jun 2022 - Dec 2023

    Relationship Manager

    Mahindra Holidays & Resorts India Ltd

    In my role, I oversaw a team, providing essential training to both team members and new hires. I oversaw comprehensive customer management, handled aspects from sales and marketing to customer onboarding at Mahindra Holidays. My responsibilities included maintaining positive relationships with customers, offering them bookings for hotels and resorts, both domestically and internationally. I addressed queries, persuaded customers to refer our services to their network, and delivered presentations on our reor

  • 2 years and 3 months, Feb 2020 - Apr 2022

    Sales Support Representative

    Bestseller Stores Germany GmbH

    Create appealing and eye-catching visual displays that lead the customer through the entire store Produce window displays, signs, interior displays, floor plans and special promotions displays Identify key messages and set a clear image of the end result Timely and accurate movement of merchandise in and out of the warehouse in an effort to maximize productivity and provide excellent customer service. Oversee the production Make sure that every product kept in a way which attracts customers in store

  • 2 years and 1 month, Jan 2018 - Jan 2020

    Kitchen team member To Customer service Representative

    Subway GmbH

    SUBWAY as Kitchen Team Member . Various tasks performed, maintaining cleanliness and providing customer service. After six months, I was promoted to the role of customer service representative. I handled various tasks to ensure smooth operations and customer satisfaction.This included accurately taking orders, processing payments, and providing Menu information to customers andfollowing safety protocols.Iplayed a vital role in delivering a positive experience for Burger King customers.

Educational background for Hasnen Merchant

  • 2 years and 11 months, Jun 2018 - Apr 2021

    Sales and marketing

    Mumbai

    I have a good knowledge about human resources even I have worked four years in that stream and my education is also same as i worked.

Languages

  • English

    Fluent

  • Gujarati

    Fluent

  • Hindi

    Fluent

XING – The jobs network

  • Over 1 million jobs

    Find just the right job for you on XING.

  • Job offers just for you

    Get found by employers and over 20,000 recruiters.

  • 21 million members

    Connect with new people and gather inspiration to boost your working life.

  • Free membership

    Basic membership is free, but the opportunities are priceless.

Browse over 21 million XING members