Hayriye Tutku Akkaya Hinze

Provided aftersale service to a diverse variety of customers. Offered customer support to customers who had issues with their purchases, found solutions to their problems, and established trust between the client and company with quality service by assuring customer satisfaction.

Welcomed customers in a sales environment and understood what their needs. Introduced products and made them attractive to customers according to their request. Kept in touch with the customers for our new products. Made translations between Turkish and Chinese or English for customers.

Welcomed customers in a sales environment and understood what their needs. Introduced products and made them attractive to customers according to their request. Kept in touch with the customers for our new products. Made translations between Turkish and Chinese or English for customers.

Translated the instructions of the user manual and android application of the Pantum Printer, a Chinese product, into Turkish. Operational instructions, optimal user experience, formatting, as well as troubleshooting were some of the contents translated from what was originally Chinese and English.

Courses taken include: Chinese Phonology, Chinese characters and writing, Chinese Culture, Chinese History. Chinese Philosophy, Chinese Colloquial Speech. Text Translation, Chinese Consecutive Translation, Chinese Teaching Methods