Huyen Nguyen

- Initiated and maintained collaborations with strategic partnerships - Defined and ran testing Scale-up locations in different major cities - Managed 5+ successful projects such as nursing service and home lab test by planning timeline, human and financial resources as well as communication channels - Developed SOPs with other departments to maximize efficiency and standardize communication cross-functional teams - Reshaped business model from telemedicine and care chat to home doctor visit

- Managed relationships with existing customers through implementing of the customer process. - Built and maintained customer loyalty programs through different activities - Promoted and built awareness of the school to public - Organized partners meeting to initiate cooperation relationships. - Ensured the re-enrollment targets for both centers and high quality of customer services. - Analyzed competitors in terms of consultation and development customers.

- Held conferences and events for the hospital - Worked closely with other advertising/ media companies - Designed and evaluated the success of the hospital’s marketing plans throughout each quarter and a whole year - Reported revenues and marketing plan to BOD - Coordinated amongst different departments guarantee customer’s satisfaction as well as the hospital’s growth in sales and profits each month and each quarter.

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