Ibrahim Eissa
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ibrahim Eissa
- Current 6 years and 5 months, since Jan 2020
Data Center Engineer
Children's Cancer Hospital - Egypt 57357
- 2 years and 2 months, Jan 2018 - Feb 2020
IT Technical Support
Children's Cancer Hospital - Egypt 57357
• Troubleshooting for Hardware and software issue ( high tear ) • Troubleshooting for Network errors and Sharing devices • Daily maintenance to hardware devices
- 1 year and 9 months, May 2016 - Jan 2018
IT Help Desk
Children's Cancer Hospital - Egypt 57357
•Solve all tear 1 issues for users •Analyzing all IT Issues then Open tickets (via Microsoft service manager)to the specialized team to solve it •Troubleshooting for Software issues via Microsoft Remote Assistance
- 7 months, Nov 2015 - May 2016
IT Specialist
FitnessPro Egypt
•Troubleshooting for Network Devices and network connection errors. •Provides IT services to all Departments and maintenance. •Internet and LAN issues and daily performance to computer systems. •Install and perform repairs to hardware, software. • Configuring Polar Team System.
- 11 months, Jan 2015 - Nov 2015
IT Technical Support
Capital Incorporation- Egypt
•Troubleshooting for Network connections and errors. •Troubleshooting for Hardware Components and software. •Troubleshooting for Active Directory Issues. •Troubleshooting for Sharing Devices through the network (printers, scanners, Cameras). •Troubleshooting For any problems with employees in another company Branches by remote desktop connection and VPN connection. •Troubleshooting for problems between devices and the domain controller.
- 6 months, Apr 2014 - Sep 2014
IT Technical Support
IRAM Jewelry - Egypt
•Troubleshooting for Network Issues. •Troubleshooting for software and hardware issues. •Installation of surveillance IP cameras.
Ausbildung von Ibrahim Eissa
- 3 years and 10 months, Sep 2008 - Jun 2012
computer science
Future Academy - Egypt
Sprachen
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
English
B1-B2 (Gute Kenntnisse)
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