Ibrahim Eissa
Angestellt, Data Center Engineer, Children's Cancer Hospital - Egypt 57357
Cairo, Ägypten
Über mich
Ibrahim has more than 7 years of experience with a proven background successfully in IT Technical Support sector and recently he is specialized at Data Center area with more than one year of experience at this field. He is growing fast at the field as he is strengths his skills with different essential certificates of Data Center Field. Ibrahim is a highly adept in systems analysis, diagnostics, and troubleshooting and conflict resolution. He exhibits excellent organizational and problem-solving skills. He works well in team environments and displays strong work ethic.
Werdegang
Berufserfahrung von Ibrahim Eissa
Bis heute 4 Jahre und 6 Monate, seit Jan. 2020
Data Center Engineer
Children's Cancer Hospital - Egypt 57357
2 Jahre und 2 Monate, Jan. 2018 - Feb. 2020
IT Technical Support
Children's Cancer Hospital - Egypt 57357
• Troubleshooting for Hardware and software issue ( high tear ) • Troubleshooting for Network errors and Sharing devices • Daily maintenance to hardware devices
1 Jahr und 9 Monate, Mai 2016 - Jan. 2018
IT Help Desk
Children's Cancer Hospital - Egypt 57357
•Solve all tear 1 issues for users •Analyzing all IT Issues then Open tickets (via Microsoft service manager)to the specialized team to solve it •Troubleshooting for Software issues via Microsoft Remote Assistance
7 Monate, Nov. 2015 - Mai 2016
IT Specialist
FitnessPro Egypt
•Troubleshooting for Network Devices and network connection errors. •Provides IT services to all Departments and maintenance. •Internet and LAN issues and daily performance to computer systems. •Install and perform repairs to hardware, software. • Configuring Polar Team System.
11 Monate, Jan. 2015 - Nov. 2015
IT Technical Support
Capital Incorporation- Egypt
•Troubleshooting for Network connections and errors. •Troubleshooting for Hardware Components and software. •Troubleshooting for Active Directory Issues. •Troubleshooting for Sharing Devices through the network (printers, scanners, Cameras). •Troubleshooting For any problems with employees in another company Branches by remote desktop connection and VPN connection. •Troubleshooting for problems between devices and the domain controller.
6 Monate, Apr. 2014 - Sep. 2014
IT Technical Support
IRAM Jewelry - Egypt
•Troubleshooting for Network Issues. •Troubleshooting for software and hardware issues. •Installation of surveillance IP cameras.
Ausbildung von Ibrahim Eissa
3 Jahre und 10 Monate, Sep. 2008 - Juni 2012
computer science
Future Academy - Egypt
Sprachen
Arabisch
Muttersprache
Englisch
Gut