Ioana Andreea Taralunga

Service Manager for Stellantis MAIN TASKS: - Running BI systems optimization - Ticket management - Planning and control forecasting of workflows - Vendor management - Planning and assurance of the levels of service requirements - Change Management - BU requirements gathering - Drafting User Requirements Document - Reporting/documentation generation - BI environment flow monitoring - DL uploads waste management/analysis

Project Manager for Sisal MAIN TASKS: - IT project planning - Risk assessment - Assessments/generation of estimates - Resource management - Cross-area project coordination - Monitoring and controlling progress - Communication with various stakeholders (BU, Suppliers, IT) - Change Management - Generating reports/ presentations/documentation

Service Manager for Stellantis: - Ticket management (incident, request, demand) - Ticket routing vs. the correct techical team after an initial analysis - Vendor management - SLA monitoring - Change Management - BU requirements gathering - Drafting User Requirements Document and reports/ presentations/documentation Functional Analyst for Reply: - Functional analysis (Projects and/or Evolutive) - Drafting of functional documents and test case - Functional testing - Mockup creation

- Resource management (production capacity calculation) - Quantitative/qualitative monitoring of the process - Monitoring of the production backlog - Measurement and calculation of KPIs - Reporting

Laurea Magistrale

Laurea Triennale