Iris Zipprian

- Driving operational excellence by leading high-impact strategic projects aimed at optimizing end-to-end business processes and increasing overall efficiency. - Owned and delivered a key returns optimization initiative, contributing to measurable improvements in logistics efficiency, reduced processing times, and enhanced cost control. - Designed, standardized, and automated a cross-functional ticketing system, significantly improving response times, transparency, and collaboration between warehouse operat

- E-Commerce Supplier Relationship Management in DE, PL, NL - Owning non-furniture categories: building strategic roadmaps and execute workplans to achieve revenue growth with each partner - Preparing quarterly business reviews with C-Level to align on non-furniture business profitability goals - Supporting the development and execution of commercial strategy based on business performance data & key market insights - Measuring category performance by tracking key commercial & operational KPIs on weekly basi

- Key Account Management for various carriers in Germany, UK, Spain and Belgium - Independent ownership of carrier relationships - Leading yearly contract negotiations with each carrier - Driving performance improvements (such as speed compliance and damages, ...) - Leveraging carrier performance data to drive change - Driving commercial improvements with carrier - Creating strategic roadmaps and ensuring completeness and coordinating quarterly goals - High sense of urgency - Collaborating with multiple te

- Creating supply chain concepts, network design and optimization - Strategic planning of logistics and transportation networks - Analysis and evaluation of supply chain data, processes, and networks - Continuous transportation and network optimization. - Development and implementation of transportation optimization initiatives - Support change management at the customer

- Daily coordination of 12 team members - Ensuring cost efficient route assignment and excellent quality of service - Managing escalations of critical shipments - Creating and presenting weekly KPI reports - On boarding new colleagues - Preparing customer presentations - Developing 4flow software as Key User together with Product Management - Interface of contact for Engineers and Data Analysts of customer project - Flipchart Trainer and Coach for transport optimization in virtual training center - Supporti

- Expert in daily transport optimization - Daily assignment of domestic and international transports - Optimizing milkrun and hub routes - Developing special processes e.g. intensive bank holiday re-planning of routes - Supporting Go-live Waves for customer - Introducing software and training new clients - Organization of team events and supporting get-away event for European colleagues - Involved in proof of concept activities for new customer

- Customer Service Front desk - Bar Tender - Cooking fresh meals - Waiting tables - Providing traveling advices, selling souvenirs - Cleaning Motel Rooms - Organizing Campdraft Events

- Customer service front desk - Preparing and selling all of Caltex Famous Take Away food - Sorting the shelves and updating marketing - Cleaning Restaurant, gas station outside and sanitary facilities

- Organizing daily pick up and delivery routes for domestic and international transports - Supporting financial and insurance department - Supporting import and export processes - Customer Service for domestic and international clients - Managing stock in different warehouses - Assisting site director - Sales support: Learning about client acquisition and quotes preparation - Learning about staff recruitment and selection processes - Gaining warehouse and 3PL experience incl.final distribution of shipment

- Tour management - Preparing paperwork - Domestic customer service - Supporting loading and unloading

- Coaching Bambini (U12) Team - Supporting training camps in holiday season

- Waiting in VIP areas of sport events - Serving drinks at summer festivals - Distributing Flyer

- Basics of Consulting, Business Methods and Business Model Innovation - Consulting Basics and Methods and Management of Information Technologies - Digitization of Business Processes and Digital Business Design Master's Thesis Topic: Optimization of operational transport management through the use

- International Freight Transport Logistics, - Logistics Systems and Services - Accounting, Cost and Performance Accounting, Private Business Law Bachelor Thesis Topic: Optimization of the Working Time Management System