Irma Mayte Quiroz Reyes

• Conducted over 100 structured interviews for program evaluation and data collection, ensuring comprehensive stakeholder engagement. • Analyzed consultation data to prepare summary results and impact assessmentS • Coordinated a multi-organizational emergency response network involving Red Cross, IOM, and embassy systems for efficient crisis management. • Developed a strategic emergency contact network, facilitating rapid volunteer coordination during emergencies.

•Developed and implemented internal communication strategies for the Digital Service and Operations team, enhancing team collaboration and visibility •Led the rebranding of the Service Desk, streamlining internal communications to improve clarity and team engagement Organized and managed two workshops, overseeing all planning and execution details •Collaborated with regional managers to prepare essential documentation, contributing to efficient project execution and communication

I managed over 2000 European client contracts and billing using the Rexx System, enhanced client relationships through regular follow-ups and Salesforce onboarding for Spanish and English markets and provided support to the Assistant of the Director and coordinated onsite events for Board meetings.

The driving force behind multi-departmental educational operations, managing 150 students and staff across five departments. I achieved a remarkable 20% increase in community parental engagement and oversaw critical classroom construction projects in rural Choluteca. I developed transformative skills-based workshops for 100 students and cultivated strategic alliances with international organisations, NGOs and government institutions to maximise educational impact in urban and rural areas.

• Coordinated logistics for cultural events, managing venue selection, catering, and registration for up to 30 participants. • Supported the KOICA volunteer program across multiple regions, enhancing volunteer engagement initiatives. • Acted as a liaison with international partners, facilitating collaboration on joint projects.