Iryna Pavliuchenko

Fähigkeiten und Kenntnisse

Business Process Optimization
Client Relationship Management
Events managment
Analytic Reporting
Commercial creative
Financial Analysis
Marketing and Advertising
Conflict Resolutionv
Assistance to Department Head
Financial Reporting and Analysis
Billing Systems & Automation
Creative Development & Copywriting
Marketing Strategy
Fine Arts
Crisis Leadership
Brand Development & Public Relations
Front Office Operations and Communication Coordination
Media Buying & Budget Management
Crisis Management & Problem-Solving
Graphic Design (Adobe Photoshop, CorelDRAW, Adobe Illustrator, Adobe Acrobat)
Branding & Graphic Design
CRM and Hotel Management Systems (HMS)
Media Planning
Hospitality and Guest Service
Business Planning
Digital Marketing & SEO
Merchandising & Visual Merchandising
Hotel Management System (HMS)
Event Management & Public Speaking
Microsoft Excel
OPERA PMS
Interpersonal Communication
Microsoft PowerPoint
Project Management & Event Curation
Operational Efficiency
Leadership
Multi-site Operations Management
Public Relations (PR) & Public Speaking
Operations Management
Multichannel Communication
Time Management
Revenue Management & Pricing
Organizational Leadership
Non-profit & Volunteer Management
Safety and Health (Fire Safety & First Aid)
Planning advertising budgets
Sales and Business Development
PR & Brand Development
Sales and Revenue Generation (Upselling)
Pricing Strategy Development
Strategic Management
Problem-solving in High-pressure Environments
Strategic Planning
Process Improvement & Problem-Solving
Stress resistance
Product Branding
Team Leadership

Werdegang

Berufserfahrung von Iryna Pavliuchenko

  • 2 Jahre und 11 Monate, Jan. 2023 - Nov. 2025

    Front Office Agent

    Timehouse Munich Luxury Apartments

    Occupancy & Revenue Management: Maximized apartment occupancy (reaching 100%) by efficiently managing multi-channel bookings via phone, email, and global platforms (Booking.com, Expedia, Airbnb). Operational Initiative: Designed and implemented a tracking system for fitness center access cards, significantly reducing asset loss and improving internal control. Hands-on Problem Solving: Ensured business continuity in an understaffed environment by independently resolving technical and maintenance issues (el

  • 5 Monate, Sep. 2022 - Jan. 2023

    Guest Service Assistant (Holiday Inn Express, Hampton by Hilton)

    Primestar Hotel GmbH

    Crisis Leadership: Successfully managed a critical check-in operation during a global PMS system failure and airport shutdown. Manually processed over 100 arrivals using paper registration, earning a formal commendation from management for performance under extreme pressure. System Proficiency: Operated the Opera PMS for reservations, check-ins, and complex financial reporting while maintaining high service standards. Process Improvement: Implemented an in-room information system to reduce common guest in

  • 6 Monate, März 2022 - Aug. 2022

    Back Office Assistant

    Verein zur Förderung von Bildung Betreuung und ErZiehung

    Crisis Management & Rapid Scaling: Spearheaded the operational setup of a temporary educational facility for 300+ displaced children. Featured in BILD for excellence in rapid-response social infrastructure. Stakeholder & Partnership Management: Served as the primary liaison between parents, volunteers, and corporate sponsors. Successfully coordinated logistics for food, clothing, and educational supplies. Agile Problem-Solving: Managed daily administrative crises in a high-pressure environment, ensuring t

  • 4 Jahre und 1 Monat, Feb. 2018 - Feb. 2022

    Volunteer Experience

    Art Project Lead / Philanthropist

    Art Philanthropy Projects: Conceptualized and led charitable initiatives, coordinating groups of artists to donate artworks to children's hospices and NGOs supporting war widows. Managed the entire logistics and PR for these donation events.

  • 6 Jahre und 6 Monate, Sep. 2015 - Feb. 2022

    Marketing & Brand Consultant / Artist | Family Business Portfolio

    Entepreneur Pavliuchenko

    Automotive Retail Marketing (Family Autohaus): Led marketing and advertising initiatives for the family automotive business. Focused on customer acquisition, local brand positioning, and digital promotion to drive sales growth. FMCG Branding & Packaging (Food Production & Logistics): Developed the visual identity and packaging design for a private food label. Managed the brand’s image for a large-scale logistics and distribution center, ensuring market appeal and consistency across product lines. Creative

  • 3 Jahre und 5 Monate, Mai 2015 - Sep. 2018

    Volunteer Experience (Bulgaria)

    Philanthropist

    Community Wellness Initiative (Bulgaria): Organized and conducted complimentary fitness programs for the local community, leveraging certified expertise to promote physical health and social integration

  • 8 Jahre und 10 Monate, Aug. 2006 - Mai 2015

    Deputy Head of Marketing Department

    EnTechEco (High-Tech & Software Solutions)

    Project Management & Consulting: Provided key support to the marketing strategy team, contributed to statistical research projects and pricing strategy development. Leadership & Development: Ensured the smooth operation of the department and maintained high productivity, successfully balancing professional duties with personal development. Professional Development: Acquired a fitness instructor certification. In Bulgaria, led volunteer fitness and aqua aerobics classes and managed an event, where she was

  • 1 Jahr und 5 Monate, März 2005 - Juli 2006

    Head of Marketing Department

    TORPAL (B2B Manufacturing | Retail Furniture Solutions)

    Trade Marketing & Customer Success: Developed a value-added service model for B2B clients by providing expertise in merchandising and sensory marketing. Advised retailers on optimal product placement, store layout, and atmospheric branding (including scent marketing) to maximize sell-through rates. Product Management & Portfolio Strategy: Actively participated in daily cross-functional strategic sessions to define product development pipelines. Evaluated market research and competitor data to influence fur

  • 3 Jahre und 4 Monate, Dez. 2001 - März 2005

    Regional Advertising Manager (North-East Ukraine)

    Eldorado ( International Retail & Manufacturing Corporation)

    Annual Budget Planning & Forecasting: Formulated and managed the annual regional advertising budget, ensuring alignment with headquarters' strategic goals and financial targets for the international retail network. Strategic Media Buying & Procurement: Directed the full cycle of media buying across North-East Ukraine (Kharkiv, Dnipro, Donetsk, Luhansk). Negotiated long-term contracts with major media holdings, optimizing expenditures and securing premium placements. End-to-End Campaign Management: Transla

  • 1 Jahr und 3 Monate, Sep. 2000 - Nov. 2001

    Operations & Marketing Analyst /ISP & Telecom Sector

    Mobile operator dealer/ chain of mobile phone shops/internet provider

    Market Intelligence & Dynamic Pricing: Developed and implemented a custom analytical tool (Excel) for real-time monitoring of competitor tariffs. This enabled the transition to a Dynamic Pricing Strategy, allowing the company to adjust rates instantly and maintain a competitive edge. Billing System Architecture: Engineered an automated billing framework for the corporate sector (200+ subscribers). The system integrated usage tracking, automated invoicing, and accounts receivable control, ensuring 100% fina

  • 2 Jahre und 2 Monate, Aug. 1998 - Sep. 2000

    Operations Efficiency & Media Specialist

    Master (Television and Radio Broadcasting Company)

    Business Process Optimization & Automation: Developed and implemented a custom Excel-based Traffic Management Tool that automated the advertising grid. This streamlined cross-departmental workflows (Sales, Accounting, Technical) and reduced daily operational processing time by 75% . Full-Cycle Media Planning: Managed end-to-end advertising campaigns for regional clients, including Media Buying, budget allocation, and production coordination (from creative concept to final broadcast). Strategic Partnership

Ausbildung von Iryna Pavliuchenko

  • 10 Monate, Sep. 1999 - Juni 2000

    Specialist of Economics / Finance

    University Kharkiv Institute of Business And Management. Kharkiv, Ukraine

    Der Abschluss entspricht einem deutschen Hochschulabschluss und ist zwischen der Bachelor- und der Masterebene einzuordnen

  • 3 Jahre und 10 Monate, Sep. 1992 - Juni 1996

    Diploma of a bachelor Economics, Finance and credit

    University Kharkiv Institute of Business And Management. Kharkiv, Ukraine

  • 9 Jahre und 10 Monate, Sep. 1981 - Juni 1991

    High School Diploma

    Kharkiv Gymnasium No13 Kharkiv, Ukraine

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