Javier Gómez Díaz

• Defining and developing the global strategy to ensure alignment of client’s needs with Indra’s service portfolio: Datacentre Operations, Cloud solutions (IaaS, SaaS, PaaS), Service Desk & Field support, Applications Mgmt. (Agile/DevOps) and service transformation projects. • Corporate Lean IT leader, managing a PMO to develop these principles into the organization. • Business Development. Defining operational models and processes for new opportunities (RFI, RFP).

Managing more than 25 customers with international presence and +22M € turnover. • Responsible of the Service Delivery team (+12 Service Managers) and coordinating service delivery with Indra production Centres ensuring quality and legal compliance requirements. • Leading operations and improvements programs to improve revenue • Transition Manager for Outsourcing Operations in several countries. • International Business Development in Europe, Americas & Asia.

Senior Manager of IT Infrastructure Operations for Managed services area, working experience on Finance & Insurance, Telecommunications, Utilities and Public Administration markets. -Specialized in establishing strong relationships with customers and developing new opportunities. -Implement service improvement programs based on best practices (ITIL, PMO, SMO, LeanIT) for several customers. - Managing complex transformation projects

I worked as associate in several IT projects. Large scale deployments of Microsoft Technologies in healthcare, telecom and utilities markets I developed strong team and project management skills.

My main responsability was the start of IT area of Nintendo in Spain and support the Operations of the company. I worked in an international team based on Germany. I obtained a deep knowledge of IT & networking technologies like AS/400, Novell, Microsoft, Unix and Internet Services (web servers, e-mail.).

System Administration of IT. I developed strong knowledge of computer systems (Unix, Novell Netware, Windows, OS/2) and end user training

Member of the team who established the Optoelectronics lab for the Spanish Navy Developing automatic data acquisition systems for quality control of electronic devices and infrared sensors Design of microelectronic circuits using CAD tools for optoelectronic devices, sensors. Programming robotics devices using GPIB, C and assembler

Project Management, Lean Management, Six Sigma, Risk Management, Quality Assurance, Concurrent Engineering in PM

Desarrollo de competencias de Negocio: (Orientación al Mercado, Servicio al cliente y Orientación a resultados) y Desarrollo de competencias de Gestión (Liderazgo y Desarrollo, Análisis de Problemas y Toma de Decisiones, Planificación y Organización, Comunicación y Gestión del cambio).

Programming Languages, Computer Engineering, Robotics, Electronics, Assembler, C++

Digital Electronics and Robotics