Javier Gómez Díaz

Angestellt, Cloud Operations Manager, Nexthink

Alcobendas, Spanien

Fähigkeiten und Kenntnisse

IT Service Management
IT Project Management
International Project Management
ITIL
Lean management
PMP

Werdegang

Berufserfahrung von Javier Gómez Díaz

  • Bis heute 5 Jahre, seit Apr. 2019

    Cloud Operations Manager

    Nexthink
  • Bis heute 8 Jahre und 10 Monate, seit Juni 2015

    Head of International Infrastructure Managed Services

    Indra

    • Defining and developing the global strategy to ensure alignment of client’s needs with Indra’s service portfolio: Datacentre Operations, Cloud solutions (IaaS, SaaS, PaaS), Service Desk & Field support, Applications Mgmt. (Agile/DevOps) and service transformation projects. • Corporate Lean IT leader, managing a PMO to develop these principles into the organization. • Business Development. Defining operational models and processes for new opportunities (RFI, RFP).

  • 7 Jahre und 2 Monate, Mai 2008 - Juni 2015

    Head of Service Delivery Infrastructure Managed Services (Finance area)

    Indra

    Managing more than 25 customers with international presence and +22M € turnover. • Responsible of the Service Delivery team (+12 Service Managers) and coordinating service delivery with Indra production Centres ensuring quality and legal compliance requirements. • Leading operations and improvements programs to improve revenue • Transition Manager for Outsourcing Operations in several countries. • International Business Development in Europe, Americas & Asia.

  • 8 Jahre und 8 Monate, Sep. 1999 - Apr. 2008

    Service Manager - Senior Manager

    Indra

    Senior Manager of IT Infrastructure Operations for Managed services area, working experience on Finance & Insurance, Telecommunications, Utilities and Public Administration markets. -Specialized in establishing strong relationships with customers and developing new opportunities. -Implement service improvement programs based on best practices (ITIL, PMO, SMO, LeanIT) for several customers. - Managing complex transformation projects

  • 2 Jahre und 1 Monat, Sep. 1997 - Sep. 1999

    IT Project Manager

    Hewlett Packard Enterprise

    I worked as associate in several IT projects. Large scale deployments of Microsoft Technologies in healthcare, telecom and utilities markets I developed strong team and project management skills.

  • 4 Jahre und 4 Monate, Juni 1993 - Sep. 1997

    System Engineer

    Nintendo España

    My main responsability was the start of IT area of Nintendo in Spain and support the Operations of the company. I worked in an international team based on Germany. I obtained a deep knowledge of IT & networking technologies like AS/400, Novell, Microsoft, Unix and Internet Services (web servers, e-mail.).

  • 10 Monate, Sep. 1992 - Juni 1993

    Systems Administrator

    Erbe Software

    System Administration of IT. I developed strong knowledge of computer systems (Unix, Novell Netware, Windows, OS/2) and end user training

  • 4 Jahre und 1 Monat, Juni 1988 - Juni 1992

    Técnico Electrónico.

    C.I.D.A: Spanish Navy Research & Development Center

    Member of the team who established the Optoelectronics lab for the Spanish Navy Developing automatic data acquisition systems for quality control of electronic devices and infrared sensors Design of microelectronic circuits using CAD tools for optoelectronic devices, sensors. Programming robotics devices using GPIB, C and assembler

Ausbildung von Javier Gómez Díaz

  • 2011 - 2012

    Project Management

    Universitat Politècnica de Catalunya

    Project Management, Lean Management, Six Sigma, Risk Management, Quality Assurance, Concurrent Engineering in PM

  • 2004 - 2004

    Management

    ESIC

    Desarrollo de competencias de Negocio: (Orientación al Mercado, Servicio al cliente y Orientación a resultados) y Desarrollo de competencias de Gestión (Liderazgo y Desarrollo, Análisis de Problemas y Toma de Decisiones, Planificación y Organización, Comunicación y Gestión del cambio).

  • 1989 - 1992

    Técnico

    Universidad Autónoma de Madrid

    Programming Languages, Computer Engineering, Robotics, Electronics, Assembler, C++

  • 1985 - 1988

    Electronics Engineering

    I.F.P. Leonardo Da Vinci

    Digital Electronics and Robotics

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

Interessen

Internet
Tecnología - Consultoría
Tecnología - Helpdesk
Tecnología - Project Management
Tecnología - Sistemas

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