Jean Carlos Fernandez Herrera

• Authored guidelines for data quality assessments based on DMAIC methodology. • Collaborated with business leads on CRM data cleansing initiatives. • Assessed and structured corporate data maturity, proposing a short-term improvement roadmap.

• Developed a data quality management module for satellite footprint data detecting an 80% failure rate. • Deployed a web service for on demand validation of satellite footprints data. • Created analytical tools and reports for ~50 registered satellites. • Performed enhancement to replace failed footprints with 3rd party data with a 70% success rate.

Monitor and analyze defects from quality data to detect patterns and outliers related to product requirements. Sustain monthly performance presentations based on analysis from tools like MAAR Chart and A3. Provide and ensure execution of Customer Complaint's corrective actions by applying 8D analysis tools. Update PFMEA with monthly process changes. Support industrialization of new products. Provide support on quality department analytics tools.

• Reduced torque tool validation failures by over 90% by implementing daily validation trackers. • Eliminated ~10% discrepancies in quality inspection reports. • Sustained ~20% annual improvement in PPM metric for manufactured product audits. • Validated testing equipment through experimental design across four production lines. • Team manager of technician and inspectors. • Led deployment of process quality controls, enabling successful industrialization of a new product family.

General support for the quality department. Perform Training Clerk position with the responsibility of: -Certifying on floor production personal in new operations. -Provide special training on Electronic welding, Epoxy process, on floor statistical process controls, and others. -Coordinate Training Plans for new indirect employees for the manufacturing site.