Jean Claude Munyakazi

IT System Administrator at BB Systems GmbH, supporting SMB clients with tailored IT solutions. Responsibilities include Microsoft 365 administration, Veeam backup management, IT security (firewall, antivirus, endpoint protection), client/patch management with Aagon ACMP, user helpdesk support, network planning, and VoIP telephony.

- Pursuing advanced IT certifications while resolving work authorization - Maintaining and expanding technical skills through hands-on lab projects - Designing and documenting self-hosted projects on https://munyakazi.org - Exploring multi-platform integration with Microsoft 365, SharePoint, and Linux services - Contributing to open-source projects and building portfolio applications - Staying current with emerging technologies and industry trends

As a Logistician & Operations Associate at Aramark Restaurant GmbH, Olympiastadion Berlin, I successfully managed logistics operations, inventory tracking, and supply chain coordination to ensure timely deliveries. I developed strong problem-solving skills in a fast-paced environment and assisted with technical troubleshooting of logistics systems, Additionally, I operated forklifts and managed the loading/unloading of goods, ensuring efficient warehouse operations and enhancing my IT-related experience.

Delivered agile IT support for embassy operations, troubleshooting hardware, network, and software issues. Led migration from Gmail to Microsoft 365, including domain setup, account configuration, and security hardening. Trained staff, optimized Outlook systems, and advised on IT procurement. Ensured seamless, secure, and efficient technology operations to support high-level diplomatic functions.

In my role at audioone GmbH, I was responsible for installing, configuring, and maintaining the IT infrastructure, including servers, networks, and workstations. I provided on-site IT support and troubleshooting for hardware/software issues, assisted with network setup, cabling, and fiber optic installations, and implemented cybersecurity measures to protect systems from vulnerabilities.

In my role at Speednet LTD, I managed the office IT infrastructure, overseeing PCs, servers, and mobile devices to ensure smooth operations. I configured and optimized networking equipment, including routers, switches, and firewalls, while troubleshooting hardware and software failures. Additionally, I performed system upgrades and provided technical support to end-users, resolving IT-related issues efficiently.

Internet-Café in Bujumbura (Burundi) During my studies, I worked part-time as an IT technician in an internet cafe. My field of activity included the installation, maintenance, and repair of hard Software.