Jeannette van de Berg

Built Local Cloud Center of Expertise at Athlon Introduced Cloud technologies at Athlon using AWS Cloud, Azure DevOps, Git, Azure Boards Migrated several international applications to AWS with a team of AWS DevOps engineers in close collaboration with the Product teams Used SAFe to migrate the Athlon Landscape from De Lage Landen to Daimler

Due to the application of the Dutch law “wet overgang onderneming” I switched from Atos to HCL Technologies. I had the opportunity to help HCL Technologies with the implementation of Program and Portfolio management for the customer NXP.

Improved delivery of services to this technology-driven customer. Reduced backlog Introduced improvements on service delivery processes without bothering technical staf with extensive documentation Enhanced turnover to production of projects to run Where necessary searched the collaboration with the service provider of the former Freescale part of NXP. Tooling used: Service Now. Methodes: Itil, Kanban, RATIO

Responsible for the Operations of Workplace for the customer Achmea ad interim. Services delivered: Traditional workplace SAAS Lync and Exchange

Service Delivery manager for Achmea Responsible area: Operational & tactical ITIL processes, across all delivered technical services CMMI3 Risk management & security LEAN principles RATIO Traditional as well as IAAS, SAAS and PAAS services

Transition manager for the transition of the service delivery of new contracted services to ITILv3 internally and CMMI3 on the interfacing with the customer. Move to new tooling framework for IT4IT. Managing the change necessary to deliver IAAS, SAAS and PAAS services. Prince2 and agile, ITILv3, CMMI3, Atos Tooling Framework

Manager of the (ITIL) change management and order desk team, Achmea LEAN principles, like daily stand-up, kaizen, gemba. Make work more interesting and link with the customer. Coaching the team in the new structure. Usage of mood boards and Trello (Kanban).

Verify and Improve Quality & Security program, ING Verify and Improve Quality & Security, UVIT. Including a few months of coaching project manager

Transition manager for PWN transition. By using the model we defined in the Service Interest group we managed to complete the whole transition in 3 months. Programme management 1 Way of Working, Atos Origin Business Unit End user services

Project management ExOZorg Project, ‘t Roessingh Project management and consultancy for Akzo Nobel

Generating new business in IT Services for a computer manufacturing company. Managing the delivery for 50 small to medium sized customers. Getting a good idea of what IT means to the small and medium sized organizations.

Management of the trainers. Goal: increase quality, not only by increasing the certification level. Real fun to enable a small company to enter the competition with the large ones.

Worked as a free lance trainer for different companies teaching network, databases and programming languages.