Lidia Schkurenko

• Establish, develop and grow new business relationships over the phone with influential contacts within Key Accounts. • Understand an organization’s business drivers, challenges, pain points • Identify new sales opportunities and pass leads to Account Executives • Partner with Account Executives to effectively create regional territory plans • Utilize and leverage internal and external technology to identify, develop and manage marketing leads effectively

• Analysis, development and optimisation of demanding business and IT processes of customers, with focus on the current ITIL version • Advising customers from strategic questions, conception to implementation • Responsible support of the customer project management in project execution • Development of processes and strategic business areas as well as providing impetus for market relevant topics and innovations • Close interdisciplinary cooperation with sales, marketing and our partners

• Independent leadership and further development of employees • Goal-oriented management of a club under business management aspects and thereby achieving new contract and portfolio goals • Ensure that monthly membership sales budget is met • Ensure updated product knowledge at all times including all the benefits, facilities and services offered by your club

• Ensure the best service, happy customers and optimal product care • Advise customers, help them find the right style and ensure that waiting times at the checkouts and fittings are as short as possible • Sales campaigns that lead to the achievement of sales targets • Make sure that the goods from the warehouse arrive on the sales floor in time • Ensure an attractive product presentation

Human Resource Management; Supply Chain Management