Jens Romoth

Responsible for Skill Shift & Development based on Market-, Portfolio- and Customer requirements, Global Resource Management incl. skill-based capacity planning; demand fulfillment & performance management Major results: • Transformation towards learning culture/ lifelong learning • Implementation of Skill-based demand & capacity planning • Skill gap & maturity analysis up to individual qualification programs (up-skilling) • Demand fulfillment • Job attractiveness for individuals & retention for key player

Program Manager Delivery Transformation Cloud Services International Responsible for Delivery 3.0 with particular focus on Automation, Throughput and Efficiency Major results: • Near/ Off- Shoring with particular focus on resource shift in High-Cost Countries; Technical- and Process Automation; Stop Doing • Introduction of ServiceNow in all Local Business Units

Global Responsible for Quality International (Europe, AME; APAC) through own efforts, designated TRIBEs and SQUADs Responsible for Operational Excellence for International Delivery Hubs Major results: • Hardening of “Zero Outage Quality Framework” • Conducting internal-/ accompanying external audits (ISAE3402; SOC2 Compliance) w/o records • Introduction of Life Cycle Management for CS International (HW/ SW Compliance Framework)

Responsible for the preparation, introduction and implementation of FlexOrg in Cloud Services International Major results: • Successful rollout & implementation of FlexOrg in all Local Business Units of CS International with focus on Day1Readiness • Introduction of skill-based Chapters with focus on skill harmonization, skill shift and development • Introduction of Tribes and Squads in all BUs aligned on Global BluePrint with particular focus on Growth, Service Fulfillment and Portfolio Development.

Vice President EMEA Quality Regional Responsible for Quality Europe and South Africa through own efforts, designated Managers and Team Leaders Responsible for Performance Management and Operational Excellence for Service Delivery and Projects

Director Corporate Project and Portfolio Management Department Head reporting to CTO Primary tasks and responsibilities:
 - Corporate Project- and Portfolio Management
 - Program Office
 - Business Consultancy/ Business Analysis
 - OSS Architecture

Director Network/ Network Operation (Expatriate) Department Head reporting to CTO Primary tasks and responsibilities: - Head of Department (Network Operation) 
with 180 employees and 4 Direct Reports Service Assurance & Fulfillment

Director Network - Network Operation/ OSS

Head of Network/ Network Operation

Management intensive course in Business Economics; Strategic Management; Portfolio Management; Organizational Structures; Marketing; Finance and Controlling