Jerrad Carlisle

Conduct printing and inserting for business partners, including Zurich Financial Group. Monitor quality and completion of approximately 1 million mailings each month. Complete weekly reports and output analysis for upper management. Directly supervise employees in both printing and inserting roles. Assess and implement operational improvements utilizing Lean methodology. Assist business partners in conducting testing of output.

One of ten employees selected nationwide to establish a new department within the company. Reported, tracked and analyzed defects to reduce negative impact on the company’s growth. Planned and oversaw development of a system for error data analysis currently being used on all agent activities within the organization. Responsible for investigating Department Of Insurance complaints in Farmers expansion states. Collaborated on projects related to process improvement within the organization.

Highest ranked analyst in the department for length of employment. Provided technical support to agents nationwide. Regularly consulted on resolving advanced issues. Served as a team lead, assisting others with completion of trouble tickets.

One of three watch supervisors in port, and one of two supervisors at sea for the Joint Message Center. Managed employee workload, ensuring that all workstations were sufficiently staffed at all times. Worked with leaders from various NATO commands to coordinate secure interdepartmental meetings and teleconferences. Ensured that all incoming and outgoing data was securely routed according to classification level. Ensured cryptographical security of voice and data radio communications.

Marketing

Management