Joannis Poulkas

SAP SD Berater Ausbildung mit Zertifizierung. Danach ITIL und Prince2 Zertifizierung.

Unterstütze Google (bereitgestellt von Nash direct) bei der Planung und Bereitstellung von go-to-market Aktivitäten für eine strategische Branchenlösung.

After a successful implementation of an international country logistic project I was promoted to take over the responsibility for the international customer care team. In this new position I am active in:  designing and implementing activities for cost optimization and drive process performance  transferring operational activities to an external service provider  managing the external service provider while securing SLA and quality targets

Global account manager for top accounts - like Siemens, RWE, Atos Origin, Representing the total portfolio of Fujitsu including outsourcing and managed services.

Led the large account and global account manager team.

Efficient management of business-critical computing projects with Thyssen Krupp, Wincor Nixdorf, Ford, and BP/Aral.

Design, estabish and operate a successful CIC for inbound and outbound marketing campaigns in Germany.

Led the sales support team who were responsible for IT management throughout Germany for Computer Associates products.

Return business to profit of a small unprofitable business unit with 55 employees engaged in a full range of international software consulting and sales activities and divest than the unit.

Managed regional and direct processing of orders from sales centers and retail partners worth approx. DM 2 billion. Established a direct ordering process with retailers like Media Markt and Saturn.

Implementation of PC sales strategy and operational support of regional business in the regions Hesse, Rhineland-Palatinate, and Saarland.

Adapting central reseller strategy to specific requirements in Italy, Greece, Turkey, Austria, and Switzerland.

Chinese European International Business School (CEIBS), Fachhochschule Düsseldorf