John Baker

Responsibilities: • Representing the Home Retention Division PMO in corporate initiatives. • Creation of formal documentation deliverables, including Project Charter, Scope Statement, Project Plan, and Business Requirements Document. • Responsible for complete project life cycle for multiple projects including Initiation, Planning, Execution, Controlling, and Closing. • Managing all aspects of the project including scope, design, budget, resources, risk, time, and quality. • Coordinating efforts o

Responsibilities: • Creation of business specs for services requested. • Identified problems, formalized solutions, tested changes, and implemented new designs. • Created test plans for Unit Testing. Ensured projects were error free before promotion to production. • Worked with executives to prioritize projects to fit corporate objectives.

Responsibilities: • Managed accounts payable to Sales Agents. • Balanced and maintained suspense accounts. • Resolved agent commission disputes. • Worked with other departments to ensure all aspects of business which would affect the agent’s commissions are processed correctly. • Responsible for the collection of unearned commissions from sales agents. • Developing and maintaining reports of debt balances. • Training of new Technicians.

Responsibilities: • Primarily responsible for rebuilding an athletic program for a school that was destroyed by Hurricane Andrew. • Created an implementation plan in line with the culture, philosophy, and limitations of the school. • Developed a timeline for rollout of the various phases of the program. • Created a budget for the program. • Managed the design, development, and implementation of new athletic facilities. • Procured all necessary equipment needed for the new program. • Appointed