Jordy Goyos Dominguez

Project Management. Support (senior PMs) in internal topics to achieve business change towards digital transformation.

ITESM Business Projects Area consults companies based on engineering knowledge. I worked with interdisciplinary teams consisting of professors and members from the industry. Project evaluation and management using lean thinking methodology and tools. I was assigned to a project at CMR.

CMR Finance processes mapping, analysis, redesign and optimization. Re-engineering of income, outcome, inter-company, treasury, accounting, budget, procurement, purchasing and supply business financial areas; ensuring the automation and migration to Oracle cloud ERP. CMR is a leading Mexican company in the restaurant management sector.

Transport and Warehouse logistic solutions, strategic planning, ops process design and distribution devt across several sectors. Internal, new business and reengineering projects. Analyze companies’ supply chain to find saving opportunities with 3PL DHL. SC project management, data analytics & management, operations logistics, tools development, back office process mapping, work design, resources mgmt (labor & productivity), operational excellence - OMS, BD, financial analysis.

Vescica company sells aesthetic and health equipment in a scheme business to business. The purpose of the project was to develop a sale and loyalty system. Market and customer analysis to enter the medical sector. Project management and data science: Type of client’s analysis and classification, customer loyalty program design, feasibility study, reward levels, suppliers, costs and benefit and sales projection.

• Student representative, problem solutions, customer service and data analysis. • Marketing and advertising, events planning, market research and tracking. Customer service training at the University of Texas at Austin.

Systemic thinking approach techniques and tools like TGN & TAM. Participative intervention process for decision making.

Market research and call center clients attraction Customer service, support, problem solving and follow-up

Commercial management of international supply chain in industry and trade. Typical strategic challenges, structures and processes in international companies’ supply chain.

Concepts and Cases in International Marketing International Business German - Politics, Culture and Society German - Language Class Level: A1.1

CO2 emission reduction in logistic operations of Coppell company in cooperation with the MIT

Quality strategies management.

Ambassador customer service training. Tec Student Ambassador Program Certificate.

Final Grade: 92/100 | 1,8 Specialization: Supply Chain, Operational Excellence and Data Analytics Integral systematic approach, improve processes and systems. Work design, production systems, industry management, quality control, project evaluation and management, finance, BI-IT.