Navigation überspringen

KUNAL SRIVASTAVA

is available. ✅

Angestellt, Service Associate, Crowne Plaza Berlin City Centre
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Business Development
Projektmanagement
MS Office
Flexibilität
Teamfähigkeit
Qualitätsmanagement
Engagement
Management
Customer service
Procurement
Account Management
Service Management
Customer Support
English Language
German
Master of Business Administration
After Sales Management
Microsoft Excel
Complaints Processing
Offer management
Customer orientation
Marketing
Events
Recruitment

Werdegang

Berufserfahrung von KUNAL SRIVASTAVA

  • Bis heute 1 Jahr und 10 Monate, seit Sep. 2023

    Service Associate

    Crowne Plaza Berlin City Centre

    1)Coordinated activities and events based on company requirements. 2)Implemented Chill and Dine service to improve guest satisfaction, aiming for a 10% increase in positive feedback within the first quarter. 3)Overseeing opening and closing procedures for all departments, ensuring efficiency and accuracy. 4)Working closely with all related areas, such as Client Operations & Care and Customer Service.

  • 3 Monate, Mai 2024 - Juli 2024

    Client Service Account Manager

    RI5E

    1)Engage with clients to provide updates, address concerns, and ensure effective alignment with their needs. 2)Collaborate cross-functionally with sales, product development, and customer support teams to deliver service and resolve issues promptly. 3)Identify upselling and cross-selling opportunities to enhance value and business growth. 4)Screened and Interviewed candidates for the Sales & Marketing process. Capture client feedback to enhance service offerings and exceed expectations continually.

  • 5 Monate, Apr. 2023 - Aug. 2023

    Coordinator

    Parksten

    1)Supported HR management in daily operations, including record keeping and data management. 2)Assisted in the recruitment process by screening resumes and coordinating interviews. 3)Maintained HR documents and employee files, ensuring confidentiality. 4)Contributed to the development of employee engagement initiatives.

  • 6 Jahre und 3 Monate, Juli 2016 - Sep. 2022

    Recruiter

    Verve Enterprises

    1)Developed and implemented creative recruiting strategies to attract qualified candidates. 2)Conducted thorough screenings and interviews to assess candidate qualifications and fit. 3)Collaborated with hiring managers to understand their hiring needs and requirements.

Ausbildung von KUNAL SRIVASTAVA

  • 1 Jahr und 7 Monate, Okt. 2022 - Apr. 2024

    Human resource management

    BSBI

    Project Management Human Resource

Sprachen

  • Deutsch

    Gut

  • Englisch

    Muttersprache

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 22 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z