Shams Khan

Angestellt, Customer Service Associate, US Voice Process
Berlin, Deutschland

Fähigkeiten und Kenntnisse

MS Office
Consulting
F&B Outlet Operations Management
Customer Service Management
Team Leadership & Staff Supervision
Customer Complaint Resolution
Shift Management & Workforce Planning
Reliability
Inventory & Stock Control
Food Cost & Waste Management
Sales Reporting & Reconciliation
Cash Handling & Cash Management
HACCP & Food Safety Compliance
Quality Control & Brand Standards
Product Receiving & Inspection
Operational Reporting & Documentation
Cost Control
Problem Solving & Decision Making
Communication & Interpersonal Skills
Time Management
Customer Relationship Management
Business Contacts
Project Management
Restaurant

Werdegang

Berufserfahrung von Shams Khan

  • Bis heute 1 Jahr und 10 Monate, seit Nov. 2024

    Customer Service Associate

    US Voice Process

  • 1 Jahr und 7 Monate, Apr. 2023 - Okt. 2024

    Outlet Manager

    Al-Mejhem Global Group W.L.

    • Managed daily outlet operations including sales activities, customer service, product availability, staff coordination, and operational execution. • Supervised and guided a team of 10+ employees, conducting staff briefings, assigning responsibilities, and ensuring smooth shift operations. • Received and inspected products delivered from the central kitchen, verifying quality, quantity, freshness, and compliance with brand standards.

  • 4 Jahre und 2 Monate, Juni 2018 - Juli 2022

    F&B Outlet Manager

    Popeyes Louisiana Kitchen

    • Managed daily restaurant operations and shift activities while ensuring compliance with company policies, operational procedures, and brand standards. • Supervised outlet teams of 15+ staff members, managing task allocation, shift coordination, and service execution during high-volume operations. • Controlled inventory processes including stock receiving, monitoring, usage tracking, and replenishment to maintain product availability. • Implemented HACCP food safety procedures.

Ausbildung von Shams Khan

  • 2 Jahre und 11 Monate, Juni 2013 - Apr. 2016

    Bachelor of Commerce (B.Com)

    Mumbai University

Sprachen

  • Englisch

    C1 (Fließend)

  • hindi

    C1 (Fließend)

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z