Karl-Heinz Beulke Moreno

Turnaround Coordinator with additional tasks such as local quality management. Involved in resctrucuting of department, reporting directly to station manager.

Load Control / Operations Department of Havas in Frankfurt, position of Supervisor (Head of Department) assumed on April 1st 2014. Responsible for Quality Management, Staff Planning, Staff Training and reporting (to customers and headquarter in Sitanbul) of my department. Also involved in normal operations, including aircraft turnaround coordination, weight & balance calculations, documentation, administration and communication.

Customer Service Agent on behalf of several companies (LIDL Netherlands Travel Packaging, BigXtra/Sonnenklar TV, bonprix, Wolford). As "First Agent" responsible for handling of difficult cases of LIDL Travel Packaging, including rebooking of Egypt-bound customers during the riots of 2013.

Administration help for everyday running of guided tours. Organisation of hotel pick-ups and ticket sales. Backup guide for Pub Crawls. Reported to City Manager.

Load planning, coordination of handling process, processing of relevant documents, documentation of turnarounds, supervision of shifts, everyday staff planning. Reported to Head Manager Operations and Station Shift Supervisor.

Assistant in restoration of historic aircraft, translated English information about exhibits into German, Dutch, French and Spanish.

Apprentice in several departments, including operational departments of subisdiary AHS (operations, check.in, lost&found and ticketing).

Aircraft loader and cleaner, dispatch coordinator, translator in several meeting between German airport representatives and technical supervisor of Spanish owner Acciona.

English cultural history

Tourism