Karl-Heinz Zankel

Zankel Business Consulting is a Management, Engineering & Service Company, providing customers with Consulting, Innovation, Implementation, Integration, & Management support. Zankel Business Consulting delivers business solutions and support for Industry, Law firms, Energy Companies and Telco. Key Business Expertise are Executive Consulting, Interim Management, M&A support, Transition-Management, Business Development, ITK / Implementation / PM.

Partnership co-founded with Dr. Alejandro Zalnieriunas. I offer the following services, usually but not limited to the areas of telecommunications, OTT and IT: Interim management Management consulting Technology services (consulting and lifecycle management) Management of technology innovation (MTI) Project portfolio management (PPM) Investor support.

Overall responsibility for Purachsing , Finance, IT, Network Operations, Service Delivery, Network Engineering, Network Construction, Security, Project Management

Development and set-up strategic concepts of an highly efficient European wide technical Voice Engineering organisation (matrix organisation) Consolidation of individual country organisations to one functional European organisation. Responsible for the engineering of COLT’s European-wide Next Generation Network (Voice over IP), Products and specific customer solutions (MIPV, MCC, IVR)

Responsible for engineering and planning of the Colt Transmission, Voice / IN, ATM and DSL network. In charge for the new system selection, new product implementation and rollout, 2nd & 3rd level support, vendor escalation, contract management, network planning, network optimisation, regulator and PTT relations

General responsibility for network operations, including optimisation of the network, ensuring highest availability and quality, while reducing network and operational costs. Responsible for the migration of the technology oriented organisation towards a process oriented organisation for the Service Assurance part. Centralisation of support and planning tasks as well as the creation of a Central German Network Operation Centre with significant headcount savings while maintaining highest quality standards.

In charge for the operation, engineering and planning of the COLT Voice Network in Germany (13 EWSD Switches in 8 cities, IN and STP platform & Monitoring Systems). Management of the switching teams in the COLT cities and the central organisation. Deployment of Signalling Transfer Points (STP) to optimise the C7 signalling network, ensured efficient operation by introducing the respective monitoring tools.

In charge for the engineering, planning and operation of the o.tel.o Voice / IN Network. Presented o.tel.o interests at national and international expert groups to ensure best market position.