Katarzyna Labuzinska
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Katarzyna Labuzinska
- Current 5 years and 7 months, since Nov 2020
2nd Level Support Spezialist
Hengeler Mueller Partnerschaft von Rechtsanwälten mbB
- 3 years, Nov 2017 - Oct 2020
IT Service Desk Mitarbeiter
Bechtle GmbH IT SystemHaus Frankfurt
IT Service Desk at Allianz Global Investors (Frankfurt am Main) - Telephone and email support - Solving IT related issues and querries according to Company's guidelines
IT Service Desk at Allianz Global Investors (Frankfurt am Main) - Telephone and email support - Solving IT related issues and querries according to Company's guidelines
- 3 years and 5 months, Nov 2013 - Mar 2017
Service Desk Agent
Fujitsu Technology Solutions GesmbH
Daily communication with the customers via mail and phone/ solving IT related problems over the phone with customers/ logging tickets according to the Service Desk criteria/ performing the job-related tasks according to agreed templates and documents/ providing trainings for new team members/ problem solving / hosting and participating in numerous conference calls regarding the current customer’s issues
- 4 months, Feb 2013 - May 2013
Customer Consultant
SouthWestern BPS Poland Sp. z o.o.
Maintaining customer satisfaction / performing the tasks up to the quality standards set by the company / solving queries through telephone contact with customers / team-work
- 4 months, Jun 2012 - Sep 2012
Legal Intern
AIESEC Bonn
Working in a multicultural environment made up of 20 volunteers from 20 different countries / spreading cultural awareness among children and adults / being a participant and leader of a summer camp / organizing workshops for children
Ausbildung von Katarzyna Labuzinska
- 1 year and 9 months, Oct 2011 - Jun 2013
English and American studies
University of Lodz
English and American Studies: speciality: translation , Master's degree
Sprachen
German
C1 (Fließend)
English
C1 (Fließend)
Polish
C2 (Verhandlungssicher / Muttersprachlich)
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