Katherine Satterley

•Devised a patient satisfaction survey for vital feedback to create a marketing plan •Created and implemented a new marketing plan for all three offices •Designed various full-page, half-page, quarter-page, and in-office television advertisements for different venues •Compiled data and reference contacts into various spreadsheets, documents, and mail merges for easier accessibility •Monitored online presence of the practice and physicians •Collaborated to develop ideas for a future website for t

•Participated in contract negotiations of imaging equipment and software for major hospitals including the Cleveland Clinic and Heritage Valley •Interacted with customers to negotiate potential sales and contracts •Monitored sales and installation of products •Observed upper-level management and forecast meetings •Cross-referenced and organized the customer list with types of products sold for the entire region •Learned the basics and essential use of Schalke charts for market coverage analysis

•Interacted with the customers on a daily basis efficiently meeting their needs •Managed behind the scenes operations •Seated customers and took reservations, ensuring a quick turnover •Assisted in daily food and large event preparation •Catered and served large formal events