Keivan Mostalami

Lead quality strategy, scalable processes and KPI frameworks; manage and mentor quality managers and drive cross-functional improvements. Use data to identify operational risks, root causes and decision inaccuracies, build business cases, and improve systems, policies and customer outcomes. Since Aug 2025, also lead Digital Transformation: identify automation, AI and analytics opportunities, develop roadmaps, and pilot and scale solutions with measurable impact.

Managed trust, safety, and content moderation quality while leading 10 auditors and analysts. Implemented standard documentation, data-driven analytics for problem-solving, and process redesign recommendations. Led change management, root cause analyses, and preventive actions. Coordinated with shift management to optimize workflows, boost productivity, and spearheaded training programs to upskill team members in quality management systems.

Coached and trained content moderators using audit tools while monitoring real-time market accuracy. Resolved policy ambiguities through targeted clarifications, refreshers, and tests. Tracked viral trends, policy gaps, and external socio-political risks to proactively mitigate future issues with local teams. Conducted root cause analyses on recurring defects and delivered detailed quality metric reports to senior management and clients.

Managed online content quality according to established guidelines to ensure platform and user safety. Proactively analyzed and reported emerging trends and viral malicious content to the PTQ team. Collaborated closely with experts and auditors to clarify policy ambiguities.

Development and implementation of LUA programs to automatically generate images in lecture notes written in LaTeX

︎ Overseeing the management of employees, engineers, and coordinating with various cross-functional departments. ︎ Supervising material quality and monitoring project progress. ︎ Preparing and presenting technical and financial reports for the CEO and clients. ︎ Conducting detailed cost estimation and analysis for road construction projects.

Led civil engineering and construction management for structural steel projects, including the reinforcement of a 2,500 sqm building and construction of a 550 sqm mosque. Managed detailed project cost estimations and prepared technical and financial reports.

Master's thesis: „Numerical Investigation of Compressible, Transonic flow field in a Critical Flow Venturi Nozzle“